Search found 4 matches

by AlexSuslov
12 Apr 2019, 05:23
Forum: General
Topic: Service(Rest) for manipulate attach files?
Replies: 3
Views: 201

Re: [Solved]Service(Rest) for manipulate attach files?

Hi! Object Ticket and TicketUpdate is different. Article in Ticket is Array[Article] but Article in TicketUpdate is Article. https://doc.otrs.com/doc/api/otrs/5.0/Perl/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm.html https://doc.otrs.com/doc/api/otrs/5.0/Perl/Kernel/GenericInterface/Operat...
by AlexSuslov
11 Apr 2019, 11:57
Forum: General
Topic: Service(Rest) for manipulate attach files?
Replies: 3
Views: 201

Re: Service(Rest) for manipulate attach files?

Hi Many thanks! i try to update Ticket with Article (png attached) https://doc.otrs.com/doc/api/otrs/5.0/Perl/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm.html Got no error response: {"ArticleID":2176001,"TicketNumber":"10051065","TicketID":"622773"} Article created but there is no file in ...
by AlexSuslov
08 Apr 2019, 10:27
Forum: General
Topic: Service(Rest) for manipulate attach files?
Replies: 3
Views: 201

Service(Rest) for manipulate attach files?

Hi All!
How can I access OTRS 5 attachments?

I need:

- get a list of names files attached to the ticket
- get file by (filename, ticketID)
- attach file to ticket by (ticketID)
- attach file to article by (articleID)

Best regards.
AlexSuslov
by AlexSuslov
29 Mar 2019, 15:02
Forum: OTRS Developers
Topic: GraphQL <=>OTRS
Replies: 0
Views: 220

GraphQL <=>OTRS

Hi! What do you think about the GO version of the GraphQL API for OTRS? This will be able to take on some of the routine for building a GUI. I made for the init version of the API (OTR5 add 3 tables only) - tiket - article - attacments https://github.com/alexsuslov/goGraphQL-OTRS Снимок экрана 2019-...