Thanks for your response.
It is from the same sender, same subject. It is from e-mail. but not able to find from where it comes and why it comes
Search found 5 matches
- 15 Apr 2019, 11:59
- Forum: General
- Topic: OTRS Random ticket generation
- Replies: 3
- Views: 1535
- 15 Apr 2019, 07:35
- Forum: General
- Topic: OTRS Random ticket generation
- Replies: 3
- Views: 1535
OTRS Random ticket generation
Hi all!
I am receiving random tickets from a particular sub-queue. How do I stop that? I am not able to find where it's generated from. Can someone help me with this?
Thanks in Advance.
I am receiving random tickets from a particular sub-queue. How do I stop that? I am not able to find where it's generated from. Can someone help me with this?
Thanks in Advance.
- 23 Mar 2019, 09:34
- Forum: General
- Topic: OTRS SURVEY MODULE
- Replies: 1
- Views: 2284
OTRS SURVEY MODULE
Hello,
I have installed OTRS survey module 5.0.5 but the survey is not sending out survey mail to the customers after closing the tickets.
Please help your support will be appreciated.
Thanks in advance.
I have installed OTRS survey module 5.0.5 but the survey is not sending out survey mail to the customers after closing the tickets.
Please help your support will be appreciated.
Thanks in advance.
- 20 Mar 2019, 05:47
- Forum: General
- Topic: Customise Reports
- Replies: 4
- Views: 2413
Re: Customise Reports
Thankyou!
- 15 Mar 2019, 21:11
- Forum: General
- Topic: Customise Reports
- Replies: 4
- Views: 2413
Customise Reports
May I know how to customise Reports in OTRS?