Search found 6 matches

by sneharajr
14 Mar 2019, 20:16
Forum: Help
Topic: otrs-6.0.17 Config Item Management
Replies: 1
Views: 283

otrs-6.0.17 Config Item Management

Hi Team, i am trying to create custom page for otrs CMDB CI update. can you please help to answer following. PFA for more details. 1) How i can i create drop down category for a field. example: OS (Windows,Linux,Mac,Andirod,) 2) create radio button for Boolean value, example: backup <yes or No> <0 o...
by sneharajr
09 Mar 2019, 19:22
Forum: Help
Topic: Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 Can't connect to cloud.otrs.com:443
Replies: 2
Views: 636

Re: Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 Can't connect to cloud.otrs.com:443

Hi wurzel

Thanks for the quick response. i have download the offline package(ITSM-6.0.17.opm) from ftp server.
by sneharajr
09 Mar 2019, 13:13
Forum: Help
Topic: Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 Can't connect to cloud.otrs.com:443
Replies: 2
Views: 636

Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 Can't connect to cloud.otrs.com:443

Hi Team, I am trying to deploy ITSM modules in OTRS 6.0.17 however when i click install via package manger i am getting the flowing error. Please advise. reference document https://ftp.otrs.org/pub/otrs/itsm/INSTALL-6.ITSM Please find attached image. root@home-lab:~# nslookup cloud.otrs.com Server: ...
by sneharajr
08 Mar 2019, 19:42
Forum: Help
Topic: otrs-6.0.16 installation issue
Replies: 5
Views: 520

Re: otrs-6.0.16 installation issue

Can you please elaborate
by sneharajr
08 Mar 2019, 17:00
Forum: Help
Topic: otrs-6.0.16 installation issue
Replies: 5
Views: 520

Re: otrs-6.0.16 installation issue

Hi

Thanks for highlighting however i am still getting the same error. Please advise.
by sneharajr
08 Mar 2019, 16:12
Forum: Help
Topic: otrs-6.0.16 installation issue
Replies: 5
Views: 520

otrs-6.0.16 installation issue

Hi Team, i am trying to install OTRS 6.x on ubuntu OS. when i am trying to access http://x.x.x.x/otrs/installer.pl i am getting following error. Can you please advise how to fix the flowing issue. instillation reference https://doc.otrs.com/doc/manual/admin/5.0/en/html/manual-installation-of-otrs.ht...