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by accessacb
14 Jan 2019, 11:24
Forum: General
Topic: Create new Ticket from CI/Customer Record
Replies: 2
Views: 2851

Re: Create new Ticket from CI/Customer Record

Hello, I am running the latest OTRS 5.0.32 and I am looking for exactly the same functionality as is described by the OP. I.e. to have a link to create a new ticket in the Config Item Zoom and if possible have the information from the CI populated in the newly created ticket if possible. The module ...

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