Search found 2 matches

by AngelLR
18 Oct 2018, 16:05
Forum: General
Topic: [SOLVED]Internal Server Error
Replies: 0
Views: 1969

[SOLVED]Internal Server Error

SOLUTION: After debug a bit the "AgentTicketCustom.pm" I realized that the error was relationed with a function called "DynamicFieldListGet". Then I thought that maybe I needed to copy some xml from the file "Tiket.xml" so I copied all the xml related to dynamic fields...
by AngelLR
18 Oct 2018, 12:01
Forum: General
Topic: [SOLVED] Link not showing
Replies: 0
Views: 2226

[SOLVED] Link not showing

EDIT: The problem was that the link was disabled in system config, in Frontend::Agent::ModuleRegistration. I enabled it and now I see my custom link. The HelloWorld link was also disabled by default. Hello, I am new with OTRS and PERL and english is not my native language so I am sorry for any erro...