Search found 5 matches

by artgrohe
20 Oct 2018, 09:40
Forum: OTRS Developers
Topic: How to get user related data with Generic Interface?
Replies: 1
Views: 1542

How to get user related data with Generic Interface?

Hi, I wonder how to get User Data with Generic Interface. It seems that there is no Controller to get User Data... these are the only controllers: Screen Shot 2018-10-20 at 09.35.19.png So how can I add user methods to my webservices? I tried adding a User section in my webservice.yml and reimported...
by artgrohe
17 Oct 2018, 13:51
Forum: OTRS Developers
Topic: 6.0.11 CE / SOAP API changes?
Replies: 6
Views: 6302

Re: 6.0.11 CE / SOAP API changes?

ok, thanks
by artgrohe
17 Oct 2018, 12:48
Forum: OTRS Developers
Topic: Can you suggest an OTRS Generic Interface Tutorials
Replies: 1
Views: 3188

Re: Can you suggest an OTRS Generic Interface Tutorials

Hi raydmaxeeman, I'm also new to this topic and currently researching. Be sure to read this site as a starting point: http://doc.otrs.com/doc/manual/admin/6.0/en/html/genericinterface.html#generic-ticket-connector you basically have to create a webservice in otrs and import the .yml files that they ...
by artgrohe
17 Oct 2018, 09:32
Forum: OTRS Developers
Topic: 6.0.11 CE / SOAP API changes?
Replies: 6
Views: 6302

Re: 6.0.11 CE / SOAP API changes?

Ok, thanks for the info.
Deprecated normally means it is still working.. so it looks like since version 6 they completely deactivated it.

The GenericInterface is the feature where you create Webservices in the Admin Interface of OTRS, right?
Ok then I have to rewrite everything basically XO
by artgrohe
16 Oct 2018, 15:37
Forum: OTRS Developers
Topic: 6.0.11 CE / SOAP API changes?
Replies: 6
Views: 6302

6.0.11 CE / SOAP API changes?

Hi, this is my first post in this forum, so hello everyone! :) I'm developing a java software that makes use of the SOAP API that comes with OTRS. The software is compatible with OTRS 3.x up to 5.x. Now I wanted to make it compatible with 6.x, but it seems that the API has changed a lot, or at least...