Hi,
I thought it would not be easy.... I will keep queues as they are. Thanks for reply.
Tom
Search found 8 matches
- 02 Oct 2018, 07:57
- Forum: Help
- Topic: Moving single queue from one OTRS server to another
- Replies: 4
- Views: 1725
- 01 Oct 2018, 14:33
- Forum: Help
- Topic: Moving single queue from one OTRS server to another
- Replies: 4
- Views: 1725
Moving single queue from one OTRS server to another
Hello,
I would like to ask you, if it is possible to move single queue (not the whole database, just one queue) from OTRS server to another OTRS server (already working, with different queues).
Thanks
Tom
I would like to ask you, if it is possible to move single queue (not the whole database, just one queue) from OTRS server to another OTRS server (already working, with different queues).
Thanks
Tom
- 02 Aug 2018, 15:00
- Forum: Help
- Topic: Email autocomplete not working properly
- Replies: 11
- Views: 3169
Re: Email autocomplete not working properly
I did ldapsearch against our LDAP from OTRS server with email parameter for one of the OTRS agent and it worked as expected. I got mail addresses (we use more than one).
- 02 Aug 2018, 10:51
- Forum: Help
- Topic: Email autocomplete not working properly
- Replies: 11
- Views: 3169
Re: Email autocomplete not working properly
Our LDAP is used for many servers and working correctly. Also authetification is working as it should. I got another idea. Is it possible to add suffix like "@mydomain.com"? I am able to change settings so that "To" form is filled with username and after adding this suffix, I wil...
- 30 Jul 2018, 08:26
- Forum: Help
- Topic: Email autocomplete not working properly
- Replies: 11
- Views: 3169
Re: Email autocomplete not working properly
I changed it to:
and outcome is still the same.
Tom
Code: Select all
CustomerUserListFields => ['cn', 'mail'],
Tom
- 26 Jul 2018, 13:59
- Forum: Help
- Topic: Email autocomplete not working properly
- Replies: 11
- Views: 3169
Re: Email autocomplete not working properly
Hi Florian,
I deleted cashed values and also tried another browser, but still getting names and not email.
Tom
I deleted cashed values and also tried another browser, but still getting names and not email.
Tom
- 26 Jul 2018, 13:02
- Forum: Help
- Topic: Email autocomplete not working properly
- Replies: 11
- Views: 3169
Re: Email autocomplete not working properly
Unfortunately, it did not help. I change settings accordingly:
and still get only name, not email address.
Code: Select all
CustomerUserListFields => ['cn;lang-utf8', 'mail'],
- 24 Jul 2018, 15:01
- Forum: Help
- Topic: Email autocomplete not working properly
- Replies: 11
- Views: 3169
Email autocomplete not working properly
Hi, I am using LDAP AuthModule for agent authentication for some time, with no problems. Now, I wanted to enable email autofilling while replaying or writing new ticket (we do not work with Customers). My curent configuration is working halfway, after typing few letters, I got list with correct name...