Search found 7 matches
- 21 Sep 2018, 15:42
- Forum: General
- Topic: OTRS sent email from unkown address
- Replies: 10
- Views: 5050
Re: OTRS sent email from unkown address
Hi jojo. I have removed all packages and updated the CentOS. Let's see if I continue to receive those alerts from our mail server. If I receive then I will update OTRS to the latest version and patch. Need instructions for that as I never did a version update. Any videos or step by step instructions...
- 21 Sep 2018, 11:35
- Forum: General
- Topic: OTRS sent email from unkown address
- Replies: 10
- Views: 5050
Re: OTRS sent email from unkown address
Hi jojo. The packages I have installed are attached as image. I have installed those packages directly from OTRS. I'm using OTRS 5.0.16 Patch don't know. The box is running on CentOS with nothing else on it. I have no budget to hire either experts :( I'm on my own now... I would appreciate any help....
- 20 Sep 2018, 12:29
- Forum: General
- Topic: OTRS sent email from unkown address
- Replies: 10
- Views: 5050
Re: OTRS sent email from unkown address
I have checked on our mail server for logs and found that OTRS is trying to communicate IP 77.232.73.0 Did a tracert to that IP and end up on cs3-trk1-2000m.hhde.ip.servage.net [77.232.64.6]. The Geolocation for that IP is Germany. Find out that is a Hosting site. https://ipinfo.io/AS29671 Any idea ...
- 19 Sep 2018, 18:59
- Forum: General
- Topic: OTRS sent email from unkown address
- Replies: 10
- Views: 5050
Re: OTRS sent email from unkown address
Hello reneeb.
Haven't found that email address on those files...
Any idea where to look further?
Is happening quite often now..
Cheers
Haven't found that email address on those files...
Any idea where to look further?
Is happening quite often now..
Cheers
- 30 Jul 2018, 14:14
- Forum: General
- Topic: OTRS sent email from unkown address
- Replies: 10
- Views: 5050
Re: OTRS sent email from unkown address
Thanks mate. I will get back to this post.
- 23 Jul 2018, 09:16
- Forum: General
- Topic: OTRS sent email from unkown address
- Replies: 10
- Views: 5050
Re: OTRS sent email from unkown address
No one to help?
- 19 Jul 2018, 17:26
- Forum: General
- Topic: OTRS sent email from unkown address
- Replies: 10
- Views: 5050
OTRS sent email from unkown address
Dear all, My first post here on Forum, so I hope learning a few things with you guys. I have a CentOS box with OTRS on it and is being working non stop since last year. I noticed on our exchange on-premisse that is working now only as relay as we got into Cloud, that ORTS tried to send an email from...