Problem Resolved
Kind Regards,
Richard
Search found 10 matches
- 04 Sep 2018, 16:50
- Forum: General
- Topic: Upgrading to OTRS 6 - Perl Version Problem (Resolved)
- Replies: 8
- Views: 5044
- 04 Sep 2018, 16:50
- Forum: General
- Topic: Upgrading to OTRS 6 - Perl Version Problem (Resolved)
- Replies: 8
- Views: 5044
Re: Upgrading to OTRS 6 - Perl Version Problem
Following the steps suggested by Florian; I managed to upgrade our OTRS Appliance (BlackBox) system from 4.0.8 to 6.0.10 Generic system. First of all, you'll need to backup your original system........ Please follow the Guide provided: http://doc.otrs.com/doc/manual/admin/4.0/en/html/backup-and-rest...
- 14 Aug 2018, 15:24
- Forum: General
- Topic: WebInstaller Page: Steps are Grayed out?
- Replies: 3
- Views: 1490
Re: WebInstaller Page: Steps are Grayed out?
Problems was cached data in my chromium browser........................................................ DOH!!!
Issue resolved
Kind Regards,
Richard
Issue resolved
Kind Regards,
Richard
- 14 Aug 2018, 14:56
- Forum: General
- Topic: WebInstaller Page: Steps are Grayed out?
- Replies: 3
- Views: 1490
Re: WebInstaller Page: Steps are Grayed out?
Please ignore the post, I think I know why I'm having this problem.
Kind Regards,
Richard
Kind Regards,
Richard
- 14 Aug 2018, 14:52
- Forum: General
- Topic: WebInstaller Page: Steps are Grayed out?
- Replies: 3
- Views: 1490
Re: WebInstaller Page: Steps are Grayed out?
Please find below readout: root@otrsdev:/opt/otrs# bin/otrs.CheckModules.pl o Apache::DBI......................ok (v1.12) o Apache2::Reload..................ok (v0.13) o Archive::Tar.....................ok (v2.04_01) o Archive::Zip.....................ok (v1.59) o Crypt::Eksblowfish::Bcrypt.......ok...
- 14 Aug 2018, 14:43
- Forum: General
- Topic: WebInstaller Page: Steps are Grayed out?
- Replies: 3
- Views: 1490
WebInstaller Page: Steps are Grayed out?
Hi, Long story short; I've install OTRS 6 on a test machine and for some reason I've run into a problem with Step 8 - The web installer When i browser to the Basic Database and system configuration. The Tab's (Step 1, Step 2, Step 3 & Step 4) are grayed out :? I've installed OTRS 6/5 a number of...
- 20 Jul 2018, 14:54
- Forum: General
- Topic: Upgrading to OTRS 6 - Perl Version Problem (Resolved)
- Replies: 8
- Views: 5044
Re: Upgrading to OTRS 6 - Perl Version Problem
Great thanks!
Kind Regards,
Richard
Kind Regards,
Richard
- 20 Jul 2018, 12:27
- Forum: General
- Topic: Upgrading to OTRS 6 - Perl Version Problem (Resolved)
- Replies: 8
- Views: 5044
Re: Upgrading to OTRS 6 - Perl Version Problem
Hi Florian, I'm probably being a little over cautious, however I need to ask the question for peace of mind. Seeing as I'm on 5.0.1 already, I shouldn't need to follow this part right? "Quote: Once this is running delete the link /opt/otrs Try to get OTRS 4.0.x running (new install) without iss...
- 20 Jul 2018, 10:41
- Forum: General
- Topic: Upgrading to OTRS 6 - Perl Version Problem (Resolved)
- Replies: 8
- Views: 5044
Re: Upgrading to OTRS 6 - Perl Version Problem
Thanks for the reply Florian, my appreciated!
Looks like my suspiciousness were correct, I'll follow your methodology above and update accordingly
Kind Regards,
Traibr
Looks like my suspiciousness were correct, I'll follow your methodology above and update accordingly
Kind Regards,
Traibr
- 19 Jul 2018, 17:17
- Forum: General
- Topic: Upgrading to OTRS 6 - Perl Version Problem (Resolved)
- Replies: 8
- Views: 5044
Upgrading to OTRS 6 - Perl Version Problem (Resolved)
Hi Guys, This is my first post on the form. I've been administrating OTRS for the past year & a half. I had no prior knowledge of OTRS itself; this is my first time administrating it..... yippee :) Now it looks like this specific OTRS system started on version 3.2.0 & Debian 3.2.63. The OTRS...