Search found 5 matches

by guarienti
16 Jul 2019, 16:30
Forum: Help
Topic: Restrict access to SurveyID by the group/role/agent
Replies: 1
Views: 89

Restrict access to SurveyID by the group/role/agent

Hi, I am sending two surveys at the same time in different queues and groups, through a code definition. Because queues, groups, and roles are different, I'd like to restrict the view of each to its role/group. Through 'Survey → Frontend::Agent::ModuleRegistration' I was able to restrict the creatio...
by guarienti
09 Jul 2019, 19:40
Forum: Help
Topic: DynamicField ITSMConfigItemReference removing item
Replies: 3
Views: 302

Re: DynamicField ITSMConfigItemReference removing item

To anyone who is experiencing a similar problem:

I was able to fix the problem using the repository files in https://git.kixdesk.com/kix2016/Dynamic ... ree/master and not the module offered in OPAR. Maybe some file (js, for example) is wrong.
by guarienti
31 May 2019, 19:28
Forum: Help
Topic: DynamicField ITSMConfigItemReference removing item
Replies: 3
Views: 302

DynamicField ITSMConfigItemReference removing item

Hi all. I have had some problems with ITSMConfigItemReference OTRS module. I downloaded the module from https://opar.perl-services.de/dist/DynamicFieldITSMConfigItem-5.0.6. The module basically maps the CMDB devices and displays them in a dynamic field in the agent/customer interface. This part is h...
by guarienti
10 Sep 2018, 13:25
Forum: Help
Topic: OTRS 5.0.18 ERROR: Need module!
Replies: 1
Views: 885

Re: OTRS 5.0.18 ERROR: Need module!

Hi!

I'm going through the same problem. Were you able to solve the problem? If so, can you tell me how you got it?

Best wishes
by guarienti
10 Jul 2018, 20:18
Forum: Ajuda
Topic: Ocultar "Desenvolvido por OTRS"
Replies: 1
Views: 2983

Ocultar "Desenvolvido por OTRS"

Olá. Gostaria de saber se há alguma forma de remover/ocultar/editar as strings que dizem "Desenvolvido por OTRS". Gostaria de saber se esta opção está disponível apenas nas versões pagas (Business e etc..) ou se na free é possível.

Desde já, agradeço.