Search found 6 matches
- 17 May 2018, 16:42
- Forum: Help
- Topic: Remove timestamp from Ticket
- Replies: 5
- Views: 9896
Re: Remove timestamp from Ticket
In order to remove the timestamps from a ticket as in the following picture, these steps are necessary. First, in the Article-Overview: Edit the file in the path /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentTicketZoom.tt Comment he line <th class = "Created Sortable"> <a href="...
- 17 May 2018, 16:35
- Forum: Hilfe
- Topic: Zeitstempel aus Ticket entfernen
- Replies: 2
- Views: 11699
Re: Zeitstempel aus Ticket entfernen
Um wie in folgenden Bild die Zeitstempel aus eine Ticket zu entfernen sind folgende Schritte notwendig. Zunächst die im Article-Overview: Editieren der Datei im Pfad /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentTicketZoom.tt Die Zeile <th class="Created Sortable"><a href="#&qu...
- 17 May 2018, 15:58
- Forum: Help
- Topic: Remove timestamp from Ticket
- Replies: 5
- Views: 9896
Re: Remove timestamp from Ticket
Hello reneeb,
just a hour ago I found it myself thank you for also sending me the Info
Also ones has to edit some other files which will hide the "Article Timestamp"
Later i will Post something more in detail
just a hour ago I found it myself thank you for also sending me the Info
Also ones has to edit some other files which will hide the "Article Timestamp"
Later i will Post something more in detail
- 17 May 2018, 12:32
- Forum: Help
- Topic: Remove timestamp from Ticket
- Replies: 5
- Views: 9896
Re: Remove timestamp from Ticket
Hi jojo,
thats good to know, but is there no possibilty to hide the timestamp?
I would also prefer it more if they were still existing but not visible.
thats good to know, but is there no possibilty to hide the timestamp?
I would also prefer it more if they were still existing but not visible.
- 17 May 2018, 10:43
- Forum: Help
- Topic: Remove timestamp from Ticket
- Replies: 5
- Views: 9896
Remove timestamp from Ticket
Hello community, I am trying to get used to OTRS (6) and found an obstacle. I would like to achieve that the time stamps are not visible in the ticket (see picture). test.png So far, I have tried to edit settings via the web interface without success. Furthermore, I also tried to edit some config fi...
- 17 May 2018, 10:35
- Forum: Hilfe
- Topic: Zeitstempel aus Ticket entfernen
- Replies: 2
- Views: 11699
Zeitstempel aus Ticket entfernen
Hallo Community, ich versuche mich gerade mit OTRS (6) vetraut zu machen und bin dabei auf ein Hindernis gestoßen. erreichen möchte ich das wie die Zeitstempel nicht im Ticket sichtbar sind (siehe Bild). test.png Versucht habe ich bisher Einstellungen über die Web-Oberfläche zu bearbeiten leider ohn...