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- 16 May 2018, 11:51
- Forum: General
- Topic: customer filed -->SLAMandatory
- Replies: 1
- Views: 15599
customer filed -->SLAMandatory
Hy everyone, i have a little problem. When the customers create the new ticket the SLA field isn't required, but i set it up before: Ticket::Frontend::CustomerTicketMessage###SLA ---1 Ticket::Frontend::CustomerTicketMessage###SLAMandatory ---1 /Custom/Kernel/Output/HTML/Templates/Standard/CustomerTi...