Znuny and ((OTRS)) Community Edition

CustomerFrontend::Navigation###CustomerTicketOverview###002-Ticket

Answer: rbroda

merci beaucoup !!

Ich entschuldige mich für Missverständnisse.
Meine Fragen sollen folgendes entfernen: https://imgur.com/a/9g6wLWv

Hallo,
Ich möchte die Firmen-Tickets im Kundenportal komplett entfernen.
Bitte helfen Sie.

Of course. This option does not remove the company tickets option, it denies the entry after you click on it.
Please help

Thank you for the suggestion, but I already tried that function.
Result: Company tickets stay but when you click on it you get access denied.
Which is better, but not what I am looking for. I hope it can be removed completely.

Hello!

Is there a possibility in SysConfig to remove Company Tickets from the Customer Tickets list?
Already tried the following but it is not valid anymore: http://jeffeske.com/blog/otrs-remove-co ... er-portal/
Thank you in advance.
Cheers.

Dear All, I am testing OTRS for my company. My version is : OTRS 6 Patch Level 7 Server OS: Ubuntu 16.04 Server Everything works fine except Customer login for LDAP users. It takes around 6/7 sec to login. Is that normal? My Config.pm LDAP part: # Customerdata # #------------------------------------...

Virtual host problem, alles ist gut

Issue: I had virtual host set for customer login and it removed attachments function.

Hallo, Ich habe ein etwas kurioses Problem und hoffe mal auf jemanden mit einer Lösung. OTRS Server: Ubuntu Server 16.04 Chrome OTRS Version: 6.0.7 Wenn ich ein Ticket machen, es gibt keine Dateigröße und Anhang / Löschen-Symbol. 1.png Darum, Wenn ich ein Ticket sende, habe ich keinen Anhang. Admin ...

Ok, but I got rid of email errors and still the same.
I noticed is that when I upload a file in a ticket creation process I cant see file size and trash icon, those 2 fields are empty.

Made a full upgrade and the issue remains.
Please help!

made an upgrade from the link....

Dear Community, Due to some issues I would like to update my version to the latest: Current version: PRODUCT = OTRS VERSION = 6.0.6 BUILDDATE = Tue Mar 6 04:58:45 CET 2018 BUILDHOST = otrsbuild.otrs.com OS: Ubuntu 16.04 I had a look at the following procedure: https://doc.otrs.com/doc/manual/admin/6...

PRODUCT = OTRS
VERSION = 6.0.6
BUILDDATE = Tue Mar 6 04:58:45 CET 2018
BUILDHOST = otrsbuild.otrs.com

Do I need to apply a patch? If so, please offer me some brief instructions. Thank you

Any suggestion by the log?

Error I would like to fix is the following:

Error while queueing email to 'xxx@gmail.com' from 'xxx@xx'. Subject => 'OTRS Scheduler Daemon AsynchronousExecutor: Kernel::System::SysConfig-ConfigurationInvalidList()';

Yes, that works fine.

Firefox the same

Logs:

Thank you for your help.

Dear Community, I am testing OTRS 6 on an Ubuntu Server using Win 10 with a Chrome browser. I hope my issue is beginner kind :) I have the following issue: During ticket creation, when I make an attachment for example *.png file, I see the loading screen coming to and end and looks all fine. 1.png A...

DestCharset => 'utf-8',
SourceCharset => 'utf-8',



Thank you!!

Ok, I added: $Self->{CustomerUser1} = { Name => 'LDAP', Module => 'Kernel::System::CustomerUser::LDAP', Params => { Host => 'sss.domain.local', BaseDN => 'DC=domain,DC=local', SSCOPE => 'sub', UserDN => 'xxxx', UserPw => 'xxxx', AlwaysFilter => '(&)', SourceCharset => 'ISO-8859-2', }, Is that en...

Hello! I just configured OTRS 6 with LDAP, and all users have the following issue: Example: Sandro Simčić is Sandro Simičić. Which means, letters žćčđš are troublesome. Issue is the most troublesome when user sends notifications. It happens only with LDAP imported users. Can you offer me any help/...