Search found 4 matches

by ERPL
27 Apr 2018, 12:32
Forum: Help
Topic: [SOLVED]6.0.1 Problem with FulltextIndexRebuildWorker
Replies: 4
Views: 26414

Re: [SOLVED]6.0.1 Problem with FulltextIndexRebuildWorker

Dear osaang40, thank you for yor contribution, I had exactly the same issue, it generated enormous problems (I don't want to bore you listing them here). I solved following the indications in an other post on this community. Went into Admin console, under "System Configuration" and searche...
by ERPL
27 Apr 2018, 12:02
Forum: Help
Topic: 6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild
Replies: 8
Views: 21538

Re: 6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild

If it workes (without side effects also) you saved my life. After the upgrade to 6.06, this nightmare started apparently without known reason. OTRS support was not helping, since they said it could be a configuration issue. This messages were killing our system fullfilling the relay of SMTP limit an...
by ERPL
27 Apr 2018, 10:06
Forum: Help
Topic: 6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10
Replies: 4
Views: 22672

Re: 6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

Almost Same issue here... Fri Apr 27 08:00:17 2018 error OTRS-otrs.Console.pl-Maint::Email::MailQueue-63 There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-63 Perl: 5.22.1 OS: linux Time: Fri Apr 27...
by ERPL
23 Apr 2018, 17:08
Forum: General
Topic: Dynamic Field in Customer Company screen
Replies: 0
Views: 56705

Dynamic Field in Customer Company screen

Dear All, I noticed the possibility to create a custom field in Customer Company screen, available in OTRS 6. It is required for our business and I created it in the proper Configuration screen. The guide then said that as second step Is needed to: Please note that dynamic fields for customer users ...