Search found 3 matches

by icancinos
03 May 2018, 15:39
Forum: Ayuda
Topic: Problemas a la hora de crear un ticket en Customer.pl
Replies: 6
Views: 1109

Re: Problemas a la hora de crear un ticket en Customer.pl

Buenos días. Creo que lo que tienes que hacer es habilitar la siguiente opción en la configuración: Ticket::Frontend::CustomerTicketMessage###Queue >> Allows customers to set the ticket queue in the customer interface. If this is set to 'No', QueueDefault should be configured. Ya nos dices si te si...
by icancinos
02 May 2018, 21:10
Forum: Ayuda
Topic: Problemas a la hora de crear un ticket en Customer.pl
Replies: 6
Views: 1109

Problemas a la hora de crear un ticket en Customer.pl

Hola Chicos! Cuando Intento, crear un ticket desde el panel de "Customer", no me aparece las colas y subcolas :c IMAGEN DEL PROBLEMA: https://scontent.faep9-1.fna.fbcdn.net/v/t1.0-9/31754590_10216418006106797_2732642946028404736_n.jpg?_nc_cat=0&oh=150dab58bdc289fe7202bef53380eed6&oe=5B557769 url: IP...
by icancinos
02 May 2018, 21:10
Forum: Help
Topic: Problems with tickets in Customer.pl
Replies: 1
Views: 527

Problems with tickets in Customer.pl

Hi guys! When I try to create a ticket from the "Customer" panel, I do not see the tails and subqueues: c This to which it may be related. IMAGE OF THE PROBLEM: https://scontent.faep9-1.fna.fbcdn.net/v/t1.0-9/31754590_10216418006106797_2732642946028404736_n.jpg?_nc_cat=0&oh=150dab58bdc289fe7202bef53...