Search found 2 matches

by limberger
02 Mar 2018, 03:13
Forum: General
Topic: OTRS 6 - Error 500 forwarding Email
Replies: 1
Views: 6628

Re: OTRS 6 - Error 500 forwarding Email

I found the problem. We use a Apache as Proxy and the error was caused by mod_secuirty on apache proxy. (ModSecurity: Access denied with code 44 (phase 2). Match of "eq 0" against "MULTIPART_UNMATCHED_BOUNDARY" required. [file "/etc/httpd/conf.d/mod_security.conf"] [lin...
by limberger
01 Mar 2018, 23:56
Forum: General
Topic: OTRS 6 - Error 500 forwarding Email
Replies: 1
Views: 6628

OTRS 6 - Error 500 forwarding Email

Hi All! When i try to forward a EMail on Action=AgentTicketZoom, i'm getting http error 500 (Internal Server Error). No message in the logs (error/acces log). 10.71.1.3 - - [01/Mar/2018:18:52:51 -0300] "GET /otrs/index.pl?Action=AgentTicketForward;TicketID=473;ArticleID=2559 HTTP/1.1" 200 ...