Znuny and ((OTRS)) Community Edition

Can somebody explain the $^X in: Kernel/System/Console/Command/Maint/PostMaster/SpoolMailsReprocess.pm:61: my $Result = system("$^X $Home/bin/otrs.Console.pl Maint::PostMaster::Read < $File "); We are getting a regular failure from this, and if this is simply trying to run otrs.Console.pl ...

Answering my own post, now that the system is quiet and I am used to backing up and restoring the database! It turns out that there were over 1700 rows in ticket_history with a 0 ticket_id. That sounds a lot of data to delete, but it was only 2.5% of the table and all of these entries were over 10 y...

I'm not sure what is wrong, but in the final step of an upgrade from otrs-3.0.9 ->3.0.22 -> 3.1.21 -> 3.2.18 -> 3.3.20 -> 4.0.28 -> 5.0.26 -> otrs-6.0.5/ I get a problem reported by the DBUpdate-to-6.pl script. At step 29, when performing - Re-create foreign keys pointing to the old article table. i...

I realise that this is now an old thread but my solution is a little different. In short, as part of a version upgrade, I imported the existing otrs database to a new mysql (mariadb) instance. The underlying cause of the reported error seems to be that the pre-upgrade script is adding indexes and is...