Search found 4 matches

by sebastianp
07 Feb 2019, 15:17
Forum: Hilfe
Topic: Sammelaktion verändert Queue in OTRS 6.0.14
Replies: 4
Views: 3068

Re: Sammelaktion verändert Queue in OTRS 6.0.14

oh prima, danke dir für deine schnelle Antwort! :-)

Sebastian
by sebastianp
07 Feb 2019, 12:24
Forum: Hilfe
Topic: Sammelaktion verändert Queue in OTRS 6.0.14
Replies: 4
Views: 3068

Re: Sammelaktion verändert Queue in OTRS 6.0.14

ich schließe mich an. Gleiches Problem.

Sobald man in dem Sammelaktion-Dialog (Action=AgentTicketBulk) einen Owner auswählt, wird das Feld Queue mitverändert.
6.0.14

weiß jemand ob das in einer aktuellen Version behoben wurde?
by sebastianp
06 Aug 2018, 09:30
Forum: Help
Topic: Stats Module very slow
Replies: 3
Views: 5079

Re: Stats Module very slow

Hi,

as mentioned above, there are no slow quereies logged.
I did not find a solution for this yet. I built some own sql queries to get my statistics.

Cheers
Seb
by sebastianp
08 Nov 2017, 14:29
Forum: Help
Topic: Stats Module very slow
Replies: 3
Views: 5079

Stats Module very slow

Hi Community, we're having problems with the statistics module. Within creating or editing a statistic, it takes ages (up to 30 sec) to reload the page after every single click (Change X/Y-Axis, set filters, Save, and so on). This occurs only within the stats module, everything else works just fast ...