Please help me. I have a problem in Ticket. When i open ticket i have this statment
Can't locate object method "ArticleAttachmentIndex" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket/Article.pm line 1301.
I have restored copies of Article.pm and nothing
Search found 2 matches
- 21 Sep 2018, 15:51
- Forum: Help
- Topic: Can't locate object method "ArticleAttachmentIndex"
- Replies: 1
- Views: 963
- 25 Aug 2017, 15:38
- Forum: Help
- Topic: Notifications for manager with original Topic
- Replies: 0
- Views: 1522
Notifications for manager with original Topic
I have a problem of this type: Create an SLA application: Serious incident The SLA sends notifications to managers The problem occurs when sending a request to another agent that is handling the ticket, managers are notified for a "Serious incident attributed to you" topic, and so claim th...