Search found 3 matches
- 19 Jun 2018, 17:47
- Forum: Help
- Topic: OTRS_Customer_body HTML
- Replies: 0
- Views: 11397
OTRS_Customer_body HTML
Hello, Is there a way Auto Response email include Customer_body in HTML Formate? I've one queue maintenance, This is where Agent creates phone ticket for the customer for upcoming/schedule system maintenance and we've activity details in a table format which we normally include in auto-response emai...
- 05 Aug 2017, 00:51
- Forum: Help
- Topic: Customer SSO not working, Kerberos works
- Replies: 25
- Views: 13770
Re: Customer SSO not working, Kerberos works
After long testing this is worked for me and is working like charm: 1. First Create Keytab: Make sure you're able to login using kinit username echo "HTTP/ad1.xyz.net@XYZ.NET" > /etc/httpd/conf.d/krb5.keytab 2. Config.pm $Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth'; $Self-...
- 05 Aug 2017, 00:48
- Forum: Hilfe
- Topic: SSO mit apache 2.4 geht nicht (Korrektur: geht!) :-)
- Replies: 17
- Views: 14761
Re: SSO mit apache 2.4 geht nicht (Korrektur: geht!) :-)
After long testing this is worked for me and is working like charm: 1. First Create Keytab: Make sure you're able to login using "kinit username" echo "HTTP/ad1.xyz.net@XYZ.NET" > /etc/httpd/conf.d/krb5.keytab 2. Config.pm $Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicA...