Search found 3 matches

by rajsardhara
19 Jun 2018, 17:47
Forum: Help
Topic: OTRS_Customer_body HTML
Replies: 0
Views: 11397

OTRS_Customer_body HTML

Hello, Is there a way Auto Response email include Customer_body in HTML Formate? I've one queue maintenance, This is where Agent creates phone ticket for the customer for upcoming/schedule system maintenance and we've activity details in a table format which we normally include in auto-response emai...
by rajsardhara
05 Aug 2017, 00:51
Forum: Help
Topic: Customer SSO not working, Kerberos works
Replies: 25
Views: 13770

Re: Customer SSO not working, Kerberos works

After long testing this is worked for me and is working like charm: 1. First Create Keytab: Make sure you're able to login using kinit username echo "HTTP/ad1.xyz.net@XYZ.NET" > /etc/httpd/conf.d/krb5.keytab 2. Config.pm $Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicAuth'; $Self-...
by rajsardhara
05 Aug 2017, 00:48
Forum: Hilfe
Topic: SSO mit apache 2.4 geht nicht (Korrektur: geht!) :-)
Replies: 17
Views: 14761

Re: SSO mit apache 2.4 geht nicht (Korrektur: geht!) :-)

After long testing this is worked for me and is working like charm: 1. First Create Keytab: Make sure you're able to login using "kinit username" echo "HTTP/ad1.xyz.net@XYZ.NET" > /etc/httpd/conf.d/krb5.keytab 2. Config.pm $Self->{'AuthModule'} = 'Kernel::System::Auth::HTTPBasicA...