Znuny and ((OTRS)) Community Edition

Hola Buenos dias Yo tengo el mismo error, pero si se por que fue. Fue por que un agente ingreso con mi usuario y deshabilito la cola "admin", entonces mi usuario, que era el unico admin del sistema, cuando ingreso sesison se ve como un usuario standart. Trate de correr el comando (solo que...

Okay thanks, what happens is that I'm going to manage the other, I'm implementing it in my company, and I do not know anything about it, everything I've done has been with the tutorials on the internet. As I said the SMTP server does not give any error, including the client if the email arrives that...

I already have the SMTP server logs. Could you tell me on the OTRS server if it is one of these files that you need to review? If it is not, could you give me the file name please, since it is my first time with OTRS and I do not know where the logs are stored? http://thumbs.subefotos.com/ece5c3d081...

Can you guide me where I can see these two reports please?

Good afternoon, please if you can help me because I'm going crazy. I already applied several solutions and it does not work for me A few weeks ago install OTRS 5.0.21 on Ubuntu 16.04.2 LTS with MySQL Everything is working perfectly, even emails to new ticket customers, etc. they arrive normally, so ...

Alguien que me pueda ayudar...por favor!

Buenas tardes, por favor si me pueden ayudar por que me voy a volver loco. Ya he aplicado varias soluciones y no me funciona Hace unas semanas instale OTRS 5.0.21 en Ubuntu 16.04.2 LTS con MySQL Todo me esta funcionando perfectamente, incluso los correos a los clientes de tiquetes nuevos, etc les ll...