Znuny and ((OTRS)) Community Edition

I tried it, but it was not sorted out
I do not want the problem to be that it is not the business version...

Thanks, I send to you the screenshoot

thanks

Thanks, I created a filter on the object by setting up the mail header but i do not know how to sort the ticket in the correct case queue using the newly created filter

thank you

I'm sorry again.
I need to know how to sort the ticket in the correct case queue using a single mail address with which you can open the tickets automatically and i have 3 different case queues

thank you so much

Sorry but I have an urgent need

up

Good morning to all: D

I'm new to the forum, I'm watching the program run, I set up the automatic creation of tickets at arrival on the mail, but sorting can only be done through different mailboxes or through the queue so you can do just one Tail cases?

Thank you
Alessio

Buongiorno a tutti :D sono nuovo del forum, sto guardando il funzionamento del programma, ho impostato la creazione automatica dei ticket direttamente all'arrivo delle mail, ma lo smistamento può essere fatto solo attraverso caselle mail differenti o attraverso la coda cosi ma a quel punto puoi fare...