Ciao, grazie della risposta,
nella history del ticket poi ti rimane traccia dei dynamic field inviati nei template dei report?
Search found 6 matches
- 23 Feb 2018, 16:19
- Forum: Howtos
- Topic: Time_Accounting SQL query
- Replies: 6
- Views: 68984
Re: Time_Accounting SQL query
I just upgrade to OTRS 6.x and i see that this sql is not working after the upgrade,
can you show us an example working with 6.x version?
can you show us an example working with 6.x version?
- 30 Nov 2017, 06:41
- Forum: Help
- Topic: Process result
- Replies: 0
- Views: 1841
Process result
Hi all,
i've a working process but i cannot find how to print or save the process result.
It's possible to create a pdf at the end of the process with all article and dynamic fields selected?
how i can search a closed process? i can see the history but if i print it i cannot see the process path done
i've a working process but i cannot find how to print or save the process result.
It's possible to create a pdf at the end of the process with all article and dynamic fields selected?
how i can search a closed process? i can see the history but if i print it i cannot see the process path done
Processi
Buongiorno a tutti,
ho iniziato a implementare i processi e funzionano, ho solo due domande:
1- come faccio a ricercare i processi terminati? dalla ricerca dei ticket non riesco a trovarli
2- come posso fare un report finale del processo riportante tutti i dynamic fields compilati?
Grazie
ho iniziato a implementare i processi e funzionano, ho solo due domande:
1- come faccio a ricercare i processi terminati? dalla ricerca dei ticket non riesco a trovarli
2- come posso fare un report finale del processo riportante tutti i dynamic fields compilati?
Grazie
- 09 Nov 2016, 17:11
- Forum: General
- Topic: CMDB in read mode?
- Replies: 4
- Views: 2485
Re: CMDB in read mode?
i config the bug, with firefox is ok
- 08 Nov 2016, 15:53
- Forum: General
- Topic: CMDB in read mode?
- Replies: 4
- Views: 2485
CMDB in read mode?
Hi everyone,
is two days that i cannot add more cmdb items,
when i try to add new computer i click submit an nothig change...
i look in system logs and i cannot found nothing.
actually i've 51 items
what i can check?
regards.
Andrea Consadori
is two days that i cannot add more cmdb items,
when i try to add new computer i click submit an nothig change...
i look in system logs and i cannot found nothing.
actually i've 51 items
what i can check?
regards.
Andrea Consadori