Search found 6 matches

by andreaconsadoriw
23 Feb 2018, 16:59
Forum: Generale
Topic: Processi
Replies: 3
Views: 1530

Re: Processi

Ciao, grazie della risposta,
nella history del ticket poi ti rimane traccia dei dynamic field inviati nei template dei report?
by andreaconsadoriw
23 Feb 2018, 16:19
Forum: Howtos
Topic: Time_Accounting SQL query
Replies: 4
Views: 9698

Re: Time_Accounting SQL query

I just upgrade to OTRS 6.x and i see that this sql is not working after the upgrade,
can you show us an example working with 6.x version?
by andreaconsadoriw
30 Nov 2017, 06:41
Forum: Help
Topic: Process result
Replies: 0
Views: 196

Process result

Hi all,
i've a working process but i cannot find how to print or save the process result.
It's possible to create a pdf at the end of the process with all article and dynamic fields selected?

how i can search a closed process? i can see the history but if i print it i cannot see the process path done
by andreaconsadoriw
14 Nov 2017, 10:05
Forum: Generale
Topic: Processi
Replies: 3
Views: 1530

Processi

Buongiorno a tutti,
ho iniziato a implementare i processi e funzionano, ho solo due domande:
1- come faccio a ricercare i processi terminati? dalla ricerca dei ticket non riesco a trovarli
2- come posso fare un report finale del processo riportante tutti i dynamic fields compilati?

Grazie
by andreaconsadoriw
09 Nov 2016, 17:11
Forum: General
Topic: CMDB in read mode?
Replies: 4
Views: 716

Re: CMDB in read mode?

i config the bug, with firefox is ok
by andreaconsadoriw
08 Nov 2016, 15:53
Forum: General
Topic: CMDB in read mode?
Replies: 4
Views: 716

CMDB in read mode?

Hi everyone,
is two days that i cannot add more cmdb items,
when i try to add new computer i click submit an nothig change...
i look in system logs and i cannot found nothing.

actually i've 51 items

what i can check?
regards.



Andrea Consadori