Search found 4 matches

by psbitun
29 Sep 2016, 05:28
Forum: General
Topic: Is Office365 mailing Service works in OTRS 5 Free Version ??
Replies: 20
Views: 8047

Re: Is Office365 mailing Service works in OTRS 5 Free Version ??

Hi I hope there gonna help me to resolve my issue on our otrs. I can receive email but i cannot send email to reply on our client using otrs. [root@otrs ~]# tail -n40 /var/log/maillog Sep 26 10:27:12 otrs postfix/postfix-script[2021]: starting the Postfix mail sys tem Sep 26 10:27:12 otrs postfix/ma...
by psbitun
29 Sep 2016, 02:42
Forum: Help
Topic: Can receive email but cant send
Replies: 7
Views: 2582

Re: Can receive email but cant send

ronaldjerardmedina wrote:I can finally send email now. Guess i missed to check my firewall the last time. Thanks!
Hi,

What did you changed into your firewall? Did you try to add the port of smtp or did you turn off the firewall of the computer. I have an issue in my otrs can receive mail, but i cant send email. TIA
by psbitun
27 Sep 2016, 10:33
Forum: Help
Topic: Impossible to send message to: - After OTRS 5 Update
Replies: 6
Views: 3299

Re: Impossible to send message to: - After OTRS 5 Update

THANKS.... This post saved my afternoon ! Thanks a lot... Same symptôme: no email notification after upgrade from working OTRS 4 apt-get install libauthen-sasl-perl All clean and working (for the notifications) Thanks! Hi, How Did you install apt-get install libauthen-sasl-perl? I am using centos 7...
by psbitun
22 Sep 2016, 05:55
Forum: General
Topic: Is Office365 mailing Service works in OTRS 5 Free Version ??
Replies: 20
Views: 8047

Re: Is Office365 mailing Service works in OTRS 5 Free Version ??

avinashillindra wrote:Issue resolved. Changed to SMTPTLS and provided SMTP Authentication details and failed emails are working now.

Can you please let me know how to change mail's retrieving time from mail box.
Can i see the config after you changed your smtlpls to smpt, what is the port?