Search found 10 matches

by carlosmagno
28 Nov 2017, 20:29
Forum: General
Topic: Agregar campo al formulario de Registro de Clientes
Replies: 1
Views: 1143

Agregar campo al formulario de Registro de Clientes

Hola a todos!

Necesitamos colocar un campo adicional al formulario que llena el usuario cuando se registra, este campo debe llamarse País, esto se puede realizar?

Muchas Gracias!
by carlosmagno
28 Nov 2017, 20:27
Forum: General
Topic: How to add fields to the Customer registration form.
Replies: 1
Views: 2278

How to add fields to the Customer registration form.

Hi!!

I need to place a field called country to the form that the Customers fills when he registers

can this be done?

I have OTRS 5s.

Thank you.
by carlosmagno
15 Nov 2017, 21:47
Forum: General
Topic: how to connect otrs 5 with LDAP
Replies: 1
Views: 4779

how to connect otrs 5 with LDAP

Hello! Im try to connect Otrs 5 with LDAP, but is impossible, this message appears: ´'Authentication achieved, but no client data could be found in the client interface. Please, contact administrator' This is my config: $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{...
by carlosmagno
03 Nov 2017, 18:56
Forum: Ayuda
Topic: Conexion LDAP
Replies: 3
Views: 1297

Re: Conexion LDAP

Hola!

Yo estoy tratando de configurar un solo dominio, en que archivo se coloca esta configuración? yo lo estaba haciendo en el config.pm

Muchas Gracias
by carlosmagno
30 Oct 2017, 22:54
Forum: General
Topic: How to change background color in customer interface
Replies: 1
Views: 7512

How to change background color in customer interface

Hello!

I need change the background color in customer interface in OTRS 5s, the default theme.

How do I do it?

Thank you so Much!
by carlosmagno
02 Oct 2017, 18:07
Forum: General
Topic: Filter client queues
Replies: 2
Views: 8599

Filter client queues

Hi!!

I need to filter so that only a group of customers see some queues, not all of them.

How can I do it? it's possible?

Thank you so much!
by carlosmagno
19 Sep 2017, 15:47
Forum: General
Topic: How to patch Otrs 5.0.7-1 to 5.0.23-1 - CentOs 7
Replies: 2
Views: 7554

Re: How to patch Otrs 5.0.7-1 to 5.0.23-1 - CentOs 7

You Rock Bro!!

!!!Thank you so much!!!
by carlosmagno
19 Sep 2017, 15:23
Forum: General
Topic: How to patch Otrs 5.0.7-1 to 5.0.23-1 - CentOs 7
Replies: 2
Views: 7554

How to patch Otrs 5.0.7-1 to 5.0.23-1 - CentOs 7

Hello

I have read a lot of documentation but I do not know how to upgrade this version of OTRS in Centos, can you help me please?

Thank you so much!
by carlosmagno
06 Sep 2016, 16:06
Forum: General
Topic: Event Log OTRS
Replies: 0
Views: 265

Event Log OTRS

Hello everyone. Recently integrate my OTRS to Active Directory, all it came running perfect though recently a user who was already working well, enters the customer portal and blank page appears, I tried several browsers and still blank, entered the portal administration and customer does not exist!...
by carlosmagno
06 Sep 2016, 16:03
Forum: General
Topic: Usuario entra al portal y sale en blanco
Replies: 0
Views: 432

Usuario entra al portal y sale en blanco

Hola a Todos. Recientemente integre mi OTRS a Directorio Activo, todo venia funcionando perfecto sin embargo recientemente un usuario que ya venia trabajando bien, entra al portal de Clientes y aparece la pagina en blanco, probé varios navegadores y sigue en blanco, entro al portal de administración...