Search found 4 matches

by micheletasso
22 Aug 2016, 09:52
Forum: Help
Topic: connect configuration item to customer user
Replies: 3
Views: 785

Re: connect configuration item to customer user

Thank you very much for your reply.
If you can develop a module for my goal, i would be very happy.

Best Regards


Michele Tasso
by micheletasso
12 Aug 2016, 15:42
Forum: Help
Topic: connect configuration item to customer user
Replies: 3
Views: 785

connect configuration item to customer user

Hi, i have installed the last version of OTRS with the following additional packages: DynamicFieldITSMConfigItem, DynamicFieldRemoteDB, ITSM-CIAttributeCollection and ITSM. Is there a way to create a link between customers and configuration items? My goal is to permit to customers to select only ass...
by micheletasso
12 Aug 2016, 15:14
Forum: Assistenza
Topic: Collegare i configuration item agli utenti customer
Replies: 2
Views: 3460

Collegare i configuration item agli utenti customer

Salve a tutti, ho installato l'ultima versione di OTRS 5 con i pacchetti aggiuntivi DynamicFieldITSMConfigItem, DynamicFieldRemoteDB, ITSM-CIAttributeCollection e gli ITSM. Avrei la necessità di creare un collegamento logico tra i configuration Item ed i customers in modo tale che quando un cliente ...
by micheletasso
12 Aug 2016, 15:09
Forum: Come devo fare
Topic: Collegare i configuration item agli utenti customer
Replies: 0
Views: 2857

Collegare i configuration item agli utenti customer

Salve a tutti, ho installato l'ultima versione di OTRS 5 con i pacchetti aggiuntivi DynamicFieldITSMConfigItem, DynamicFieldRemoteDB, ITSM-CIAttributeCollection e gli ITSM. Avrei la necessità di creare un collegamento logico tra i configuration Item ed i customers in modo tale che quando un cliente ...