Забыл указать в первом посте, что версия OTRS: 4.0.13
Вероятно, приведенное вами для 5ой версии или я не там смотрю?
Search found 4 matches
- 04 May 2016, 13:29
- Forum: Общие вопросы
- Topic: Заменить ИМЯ на EMAIL в TicketZoom
- Replies: 3
- Views: 42003
- 30 Apr 2016, 12:40
- Forum: Help
- Topic: Change Name to Email in FROM field in TicketZoom
- Replies: 0
- Views: 655
Change Name to Email in FROM field in TicketZoom
Hi,
In FROM field in Article Overview we can see Name of person who creates this article. If we point our mouse to this Name then Email address appear in pop-up field.
I want to change value of Name field to see Email address always by default.
How can I do this?
Thank you.
In FROM field in Article Overview we can see Name of person who creates this article. If we point our mouse to this Name then Email address appear in pop-up field.
I want to change value of Name field to see Email address always by default.
How can I do this?
Thank you.
- 30 Apr 2016, 12:07
- Forum: Общие вопросы
- Topic: Заменить ИМЯ на EMAIL в TicketZoom
- Replies: 3
- Views: 42003
Заменить ИМЯ на EMAIL в TicketZoom
Добрый день, Если зайти в любую Заявку, то в разделе ArticleOverview в поле FROM отображается имя инициировавшего событие. Если навести на это имя, то во всплывающей подсказке появляется и мейл адрес. Т.е значение поля - "Username", а при наведении на него - "Username <mail@example.co...
- 15 Apr 2016, 14:33
- Forum: Help
- Topic: OTRS: using SHA-256 algorithm for IMAPS sessions
- Replies: 0
- Views: 538
OTRS: using SHA-256 algorithm for IMAPS sessions
We are using OTRS, which receive mail through external mail provider via IMAPS. Mail provider is going to stop supporting mail clients which use unsafe SHA-1 signing algorithm. To continue using this mail provider we must be sure that our OTRS uses exactly SHA-256 algorithm to sign certificates duri...