Search found 10 matches

by tek
23 Jun 2020, 17:57
Forum: General
Topic: Exchange Online / O365 : End of support for POP/IMAP
Replies: 31
Views: 21605

Re: Exchange Online / O365 : End of support for POP/IMAP

Hello,
I have OTRS version 6 which accesses a mailbox on Office 365 in IMAP. I discover today that it will soon be impossible.
I don't quite understand what you mean by: OTRS works fine with local MTA / MDA. So no need for IMAP / POP3
Can you give me some food for thought?
by tek
24 May 2018, 11:03
Forum: Help
Topic: log error after upgrading from otrs 4 to 5.0.6
Replies: 19
Views: 20182

Re: log error after upgrading from otrs 4 to 5.0.6

I am on the last version available 5.0.27
by tek
23 May 2018, 09:31
Forum: Help
Topic: log error after upgrading from otrs 4 to 5.0.6
Replies: 19
Views: 20182

Re: log error after upgrading from otrs 4 to 5.0.6

Anyone else ? :(
by tek
17 May 2018, 15:16
Forum: Help
Topic: log error after upgrading from otrs 4 to 5.0.6
Replies: 19
Views: 20182

Re: log error after upgrading from otrs 4 to 5.0.6

no error was reported on console Step 6.1 su -c "bin/otrs.Console.pl Maint::Database::Check" -s /bin/bash otrs Trying to connect to database 'DBI:mysql:database=otrs;host=localhost;' with user 'otrs'... Connection successful. Step 6.2 su -c "scripts/DBUpdate-to-5.pl" -s /bin/bash...
by tek
17 May 2018, 13:47
Forum: Help
Topic: log error after upgrading from otrs 4 to 5.0.6
Replies: 19
Views: 20182

Re: log error after upgrading from otrs 4 to 5.0.6

thx reneeb :)

i upgrade with source code
by tek
17 May 2018, 10:03
Forum: Help
Topic: log error after upgrading from otrs 4 to 5.0.6
Replies: 19
Views: 20182

Re: log error after upgrading from otrs 4 to 5.0.6

I have exactly the same problem since the migration from 4 to 5.0.6. Notifications no longer work. i followed this guide https://doc.otrs.com/doc/manual/admin/5.0/en/html/upgrading.html no error was reported on console but in OTRS : Module Kernel/Output/HTML/Notification/SchedulerCheck.pm not in @IN...
by tek
22 Oct 2015, 07:16
Forum: Help
Topic: Scheduler is not running
Replies: 9
Views: 3466

Re: Scheduler is not running

with : su - otrs -s /bin/bash chsh -s /bin/bash otrs i can su - otrs thx for that :) Now i pass all command from RichH, the scheduler is running after a reboot + 5 min :) but : perl /opt/otrs/bin/otrs.Scheduler.pl -a status >> Can't write opt/otrs/var/log/otrs.log: Aucun fichier ou dossier de ce typ...
by tek
21 Oct 2015, 17:33
Forum: Help
Topic: Scheduler is not running
Replies: 9
Views: 3466

Re: Scheduler is not running

Exactly RStraub
by tek
21 Oct 2015, 15:58
Forum: Help
Topic: Scheduler is not running
Replies: 9
Views: 3466

Re: Scheduler is not running

thx for your reply

Code: Select all

crontab -l -u otrs | grep Scheduler
*/5 * * * *    $HOME/bin/otrs.Scheduler.pl -w 1 >> /dev/null

Code: Select all

su - otrs
[root@servmotrs ~]# echo $HOME
/root
by tek
21 Oct 2015, 14:51
Forum: Help
Topic: Scheduler is not running
Replies: 9
Views: 3466

Scheduler is not running

Hello, every time i restart the OTRS server, I have the message (Scheduler is not running) that appears in the console. I run the script (/otrs.Scheduler.pl -a start) and the message disappears. Ok but I would like the service to start automatically. I look at : https://otrs.github.io/doc/manual/adm...