I asked an help if you want give me ok else dont reply no-Friendly message Just for +1
Jojo could avoid that Kind of messag.
Jojo is free to answer or not ŕight but i dont accettare bis answer.
Crithia are you moderator??? It seems not
Search found 30 matches
- 23 Sep 2015, 23:11
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
- 23 Sep 2015, 10:13
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
Re: Otrs TestSimple.pm (Invoker)
ahah very very nice behaviour...thanksjojo wrote:Hire an expert
- 23 Sep 2015, 09:37
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
Re: Otrs TestSimple.pm (Invoker)
ok sorry but i wrote a new TestSimple.pm module with Eandrex's suggests.
Unfortunately otrs return a generic error "can't load module"
Dont want that forum write it for me, indeed i post my module with error
Unfortunately otrs return a generic error "can't load module"
Dont want that forum write it for me, indeed i post my module with error
- 23 Sep 2015, 09:16
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
Re: Otrs TestSimple.pm (Invoker)
Eandrex doesn't works please help cause i dont know perl My TestSimple.pm changed by your advice package Kernel::GenericInterface::Invoker::Test::TestSimple; use strict; use warnings; use Kernel::System::Ticket; use Kernel::System::VariableCheck qw(IsString IsStringWithData); our $ObjectManagerDisab...
- 22 Sep 2015, 14:40
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
Re: Otrs TestSimple.pm (Invoker)
Unfortunately i dont know perl, how can update TestSimple.pm for it???'
- 22 Sep 2015, 13:50
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
Re: Otrs TestSimple.pm (Invoker)
sorry where???RStraub wrote:I think that's a file for testing. If you want to configure your own module, see the manual, there are examples that should give you a good idea about how to write it:
http://otrs.github.io/doc/manual/admin/ ... rface.html
i didnt find it
- 22 Sep 2015, 13:29
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
Re: Otrs TestSimple.pm (Invoker)
changed this return { Success => 1, Data => $Param{Data}, }; with return { Success => 1, Data => { TicketID => 'TicketID', Title => 'Title', }, }; and i got on my webservice this 2 parameters. but how can return a TicketID value instead 'TicketID' and Title value instead 'Title' ??????? already trie...
- 21 Sep 2015, 14:13
- Forum: General
- Topic: Otrs TestSimple.pm (Invoker)
- Replies: 13
- Views: 4025
Otrs TestSimple.pm (Invoker)
Hello everyone i would like to add in otrs invoker request (TestSimple.pm) more parameters than TicketID.
For example TicketNumber and Title and many Others.
TestSimple works fine but for only TickedID so anyone knows how help me?
For example TicketNumber and Title and many Others.
TestSimple works fine but for only TickedID so anyone knows how help me?
- 21 Sep 2015, 09:00
- Forum: General
- Topic: [SOLVED] Otrs send soap message to webservice
- Replies: 11
- Views: 4009
Re: Otrs send soap message to webservice
eandrex it workkkkkkkkkks!!!!!!!!!!!!
thanks!!!
ps.
eandrex i sended a pm
thanks!!!
ps.
eandrex i sended a pm
- 18 Sep 2015, 22:50
- Forum: General
- Topic: [SOLVED] Otrs send soap message to webservice
- Replies: 11
- Views: 4009
Re: Otrs send soap message to webservice
nice!!!! Monday i will try!!! Thanks for now
you have been very usefull
you have been very usefull
- 18 Sep 2015, 22:24
- Forum: General
- Topic: [SOLVED] Otrs send soap message to webservice
- Replies: 11
- Views: 4009
Re: Otrs send soap message to webservice
Hello, I managed to do something that made the 'trick' Affected file: <OTRS_ROOT>/Kernel/GenericInterface/Transport/HTTP/SOAP.pm To see what changed in that file, look over: https://www.diffchecker.com/xcerj4nt Changes can be seen in lines: 447, 565, 571 if you dont want to override the default fil...
- 18 Sep 2015, 20:51
- Forum: General
- Topic: [SOLVED] Otrs send soap message to webservice
- Replies: 11
- Views: 4009
Re: Otrs send soap message to webservice
Mmm, I dont know a lot about WCF, so i cant help you with it, however, the other option left is to modify https://github.com/OTRS/otrs/blob/rel-3_3/Kernel/GenericInterface/Transport/HTTP/SOAP.pm to add the namespace. Ill try that later today Oh should be Great!!!!! Le me know if you make this up da...
- 18 Sep 2015, 19:47
- Forum: General
- Topic: [SOLVED] Otrs send soap message to webservice
- Replies: 11
- Views: 4009
Re: Otrs send soap message to webservice
Does your method in your .Net webservice project has [WebMethod] before its signature? (I know it may be logic, but it is better to discard that)..because the forum post you referenced in your first message solves the problem (if everything is configured right).. Can you provide full OTRS as Invoke...
- 18 Sep 2015, 19:08
- Forum: General
- Topic: [SOLVED] Otrs send soap message to webservice
- Replies: 11
- Views: 4009
Re: Otrs send soap message to webservice
Does your .Net Webservice namespace match the one you defined in OTRS? in your .Net you should have something like this(at the very begining) [WebService(Namespace = "http://example.com/Whatever")] then you must define "http://example.com/Whatever" in your "OTRS as Invoker&...
- 18 Sep 2015, 13:05
- Forum: General
- Topic: [SOLVED] Otrs send soap message to webservice
- Replies: 11
- Views: 4009
[SOLVED] Otrs send soap message to webservice
Hello everyone my problem is on soap message generated from OTRS. this is my otrs soap message <soap:Envelope soap:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/...
- 16 Sep 2015, 09:56
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
Don't worry crythias i solved my problem here my solution 1) changed host from localhost to normal ip adress 2) change in my webservice from soap 1.2 to 1.1 Now i got error from response <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"><s:Body><s:Fault><faultcode xmlns:a=&qu...
- 16 Sep 2015, 09:08
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
Hi sorry for my delay, i changed few parameters and finally i got a different error:
Code: Select all
cannot process the message because the content type 'text/xml'; charset='utf-8' was not expected type "application/soap+xml'; charset='utf-8'
- 15 Sep 2015, 13:37
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
connection refused means that the port on the OTRS server is not reachable You mean the webservice port? is OTRS that invoke my webservice!!! Btw problem is otrs content type because is different to webservice's content-type Webservice site Log shows the error status 415 2015-09-14 15:57:10 ::1 POS...
- 15 Sep 2015, 09:04
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
the Namespace is not the emthod you request, what does the debugging of your webservice tell? Hi jojo thanks to answer me!!!! Unfortunately otrs doesnt reach my webservice, im debugging webservice with soapui and works!!! i will attach otrs debugger log Communication sequence started (2015-09-15 09...
- 14 Sep 2015, 22:04
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
i created an Invoker transport http:soap : endpoint http://localhost:10000/Service1.svc namespace http://www.otrs.com/GenericInterface/Method02 Invoker details: Name Method02 Event Handler TicketCreate Im in debugging mode but otrs cant reach my webservice My webservice (code above) works i tested ...
- 14 Sep 2015, 18:02
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
i got a log from webservice localhost site
status is 415 is not good i think
hope it helps
Code: Select all
2015-09-14 15:57:10 ::1 POST /Service1.svc - 10000 - ::1 - - 415 0 0 1388
2015-09-14 15:57:10 ::1 POST /Service1.svc/mex - 10000 - ::1 - - 415 0 0 31
hope it helps
- 14 Sep 2015, 16:43
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
i created an Invoker transport http:soap : endpoint http://localhost:10000/Service1.svc namespace http://www.otrs.com/GenericInterface/Method02 Invoker details: Name Method02 Event Handler TicketCreate Im in debugging mode but otrs cant reach my webservice My webservice (code above) works i tested w...
- 14 Sep 2015, 16:14
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
oh! what you need?????? i will paste it
- 14 Sep 2015, 16:06
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Re: Otrs calling a .Net Wcf
im webservice developer :) public bool Method02([XmlElement(Namespace="")] string TicketID) { if (string.IsNullOrEmpty(TicketID)) { return false; } return true; } Is very simple webservice to test otrs as requester
- 14 Sep 2015, 15:51
- Forum: General
- Topic: Otrs calling a .Net Wcf
- Replies: 17
- Views: 3567
Otrs calling a .Net Wcf
Hello everyone
im getting an error in otrs webservice debugger:
Error in SOAP call: can't connect to localhost:10000(connection refused) SOAP.pm line 578
$SOAPHandle->call(@CallData); <============== line error
can you help me please?
im getting an error in otrs webservice debugger:
Error in SOAP call: can't connect to localhost:10000(connection refused) SOAP.pm line 578
$SOAPHandle->call(@CallData); <============== line error
can you help me please?
- 11 Sep 2015, 11:33
- Forum: Come devo fare
- Topic: [SOLVED] Inserire un nuovo input
- Replies: 1
- Views: 38529
Re: Inserire un nuovo input
RISOLTO!!
nel pannello admin alla voce Configurazione Sistema
1) Selezionare Ticket nella combo di sinistra
2) Selezionare Core::Ticket
3) Impostare a si la combo di Ticket::Type
fare lo stesso in Frontend::Agent::Ticket::ViewClose
nel pannello admin alla voce Configurazione Sistema
1) Selezionare Ticket nella combo di sinistra
2) Selezionare Core::Ticket
3) Impostare a si la combo di Ticket::Type
fare lo stesso in Frontend::Agent::Ticket::ViewClose
- 11 Sep 2015, 10:54
- Forum: Come devo fare
- Topic: [SOLVED] Inserire un nuovo input
- Replies: 1
- Views: 38529
[SOLVED] Inserire un nuovo input
Salve ragazzi vorrei inserire nella pagina di chiusura del ticket un nuovo input, per la precisione il Type che imposto da pannello amministrativo nella sezione "Ticket". L'input in questione quindi sarebbe una lista di opzioni (combo box).
Qualcuno mi sa dire come poterlo inserire?
Qualcuno mi sa dire come poterlo inserire?
- 10 Sep 2015, 13:25
- Forum: Come devo fare
- Topic: [SOLVED] OTRS WebService TicketGet
- Replies: 1
- Views: 40623
Re: OTRS WebService TicketGet
RISOLTO!!!!!
il wsdl fornito da GitHub è incompleto. La classe proxy creata con l'utility svcutil.exe ha bisogno di questa modifica:
tutti i Namespace = "" devono diventare Namespace = "http://www.otrs.org/TicketConnector/"
Spero aiuti
il wsdl fornito da GitHub è incompleto. La classe proxy creata con l'utility svcutil.exe ha bisogno di questa modifica:
tutti i Namespace = "" devono diventare Namespace = "http://www.otrs.org/TicketConnector/"
Spero aiuti
- 08 Sep 2015, 19:59
- Forum: Developers
- Topic: TicketGetResponse doesn't contains Article (TicketGetResponse_Article) in OTRS SOAP response
- Replies: 3
- Views: 14275
Re: TicketGetResponse doesn't contains Article (TicketGetResponse_Article) in OTRS SOAP response
Hello
If i want to retrieve tickets info (TicketGetResponse_Ticket) from webservice TicketGet?
If i want to retrieve tickets info (TicketGetResponse_Ticket) from webservice TicketGet?
- 08 Sep 2015, 17:23
- Forum: Come devo fare
- Topic: [SOLVED] OTRS WebService TicketGet
- Replies: 1
- Views: 40623
[SOLVED] OTRS WebService TicketGet
Ciao a tutti volevo vedere come funziona il webservice TicketGet L'applicazione in c# che invoca TicketGet non restituisce nessun errore e il debugger del webservice sul pannello di amministrazione è ok. Il mio problema è che non riesco a visualizzare il result, è vuoto; Questo è il codice c# OTRSCl...