Search found 5 matches

by fintnovo
19 Sep 2018, 12:46
Forum: Howtos
Topic: Enable Chat Widget on OTRS Dashboard
Replies: 26
Views: 71353

Re: Enable Chat Widget on OTRS Dashboard

OTRS Business onle SaaS or StandAlone installation also possible? In my office?
by fintnovo
19 Sep 2018, 10:50
Forum: Howtos
Topic: Enable Chat Widget on OTRS Dashboard
Replies: 26
Views: 71353

Re: Enable Chat Widget on OTRS Dashboard

Is any other chat programms for OTRS to chat with Customers?
by fintnovo
18 Sep 2018, 15:37
Forum: Общие вопросы
Topic: как удалить системный адрес (E-Mail)?
Replies: 0
Views: 3519

как удалить системный адрес (E-Mail)?

Добрый день.
Собственно сабж: как удалить системный адрес (E-Mail)? Я знаю, что его можно сделать недействительным, но мне нужно его точно удалить его и создать точно такой же. Появилась проблема с доставкой сообщений, когда адрес был случайно задвоен. Версия ОТРС 6.0.8
by fintnovo
18 Sep 2018, 15:36
Forum: General
Topic: how to delete the system address (E-Mail)?
Replies: 1
Views: 318

how to delete the system address (E-Mail)?

Good afternoon.
Actually: how to delete the system address (E-Mail)? I know that it can be invalidated, but I need to accurately remove it and create exactly the same. There was a problem with the delivery of messages when the address was accidentally pulled back. Version OTRS 6.0.8
by fintnovo
18 May 2015, 10:24
Forum: Help
Topic: Automatic ticket Creation
Replies: 3
Views: 1477

Re: Automatic ticket Creation

How to shedule an E-Mail by OTRS?
For instance, I want to create ticket every monday at 7 o'clock fo client XXXXX owned by Agent YYYY.
Thx in advance