Search found 4 matches

by oliveiraped
04 Jan 2016, 16:56
Forum: Help
Topic: file error - parse error - input text line unknown: Malformed UTF-8 character (f[..]
Replies: 1
Views: 652

Re: file error - parse error - input text line unknown: Malformed UTF-8 character (f[..]

I Already Solved, I Just need to Move ZZZAuto.pm to ZZZauto.pmOld, and restart of service otrs!
by oliveiraped
04 Jan 2016, 16:44
Forum: Ayuda
Topic: [SOLUCIONADO] OTRS 4: Error con AgentTicketPending "Internal Server Error"
Replies: 12
Views: 11591

Re: [SOLUCIONADO] OTRS 4: Error con AgentTicketPending "Internal Server Error"

I have the Same problem, i already moved ZZZAuto.pm to ZZZAuto.pmOLD, but keeps doing the same.

Can You Help me
by oliveiraped
31 Dec 2015, 13:38
Forum: Help
Topic: file error - parse error - input text line unknown: Malformed UTF-8 character (f[..]
Replies: 1
Views: 652

file error - parse error - input text line unknown: Malformed UTF-8 character (f[..]

Help Please I Made upgrade of otrs from version 3 to 4, everything run okay, except 2 things: 1. When i click on the menu of "OWNER" of ticket it does this error Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu Dec 31 11:28:59 2015 Message: file error - parse error - input text line unkno...
by oliveiraped
06 May 2015, 12:18
Forum: Help
Topic: How To Use ImportDataSave() Funtion ?
Replies: 0
Views: 1185

How To Use ImportDataSave() Funtion ?

Can I find a simple perl example of using the ImportDataSave()
function from the
Kernel::System::ImportExport::
ObjectBackend::ITSMConfigItem library?

reason: I need to update some CIs from our perl scripts (is there any
other way besides ImportDataSave()?