Znuny and ((OTRS)) Community Edition

Hey Andre,

thanks a lot. I figured it out eventually.

Tobi

Hey again, can someone explain to me the difference between "Customer User" and "Customers" when going to "Admin" --> "Customer Management". The only thing I found was in the "OTRS Admin Manual" --> "Using external backends", which didn't m...

I didn't work much with WIKI's. So it's alright now.

Can someone help me here? A simple "You simply don't have the right" would be enough.

Cheers

That one
http://wiki.otterhub.org/index.php?title=English_Area

Dear all,

I would like to know how to create a wiki entry based on an exisiting one. During the last couple of days I installed OTRS 4 on a windows server 2012 R2 paltform and would like to share the knowledge.

Best

Tobi

Dear all, I hope it is not too misleading, but I actually DON'T know how to create a wiki entry. Rather I would like to know, how I can do this. During the last couple of days I installed OTRS 4 on a Windows Server 2012 R2 platform and as I didn't find much information about it (just bits and pieces...