Had the same issues as you had.
Constantly errors of services etc.. not running.
Then installed appliance and everything is fine.
Search found 8 matches
- 27 Jan 2015, 09:24
- Forum: Help
- Topic: Installing OTRS on 64 bit Server Issue
- Replies: 6
- Views: 2999
- 27 Jan 2015, 09:15
- Forum: Help
- Topic: locked out admin
- Replies: 4
- Views: 1166
Re: locked out admin
thanks man.
Fixed it for me.
Fixed it for me.
- 26 Jan 2015, 17:48
- Forum: Help
- Topic: locked out admin
- Replies: 4
- Views: 1166
Re: locked out admin
could you give me a brief explanation on how to do this with the appliance version?
open the shell and then?
open the shell and then?
- 26 Jan 2015, 17:41
- Forum: Help
- Topic: locked out admin
- Replies: 4
- Views: 1166
locked out admin
Hello,
Just did the most stupidest thing.
I was testing/experimenting with settings and somehow I denied the admin acces of the root account and the admin account.
Is there a way to recover those settings?
I tried to access the admin pannel, but i'm locked out all the way.
Please help
Just did the most stupidest thing.
I was testing/experimenting with settings and somehow I denied the admin acces of the root account and the admin account.
Is there a way to recover those settings?
I tried to access the admin pannel, but i'm locked out all the way.
Please help
- 26 Jan 2015, 16:55
- Forum: Help
- Topic: remove 'To customer user' & Email
- Replies: 5
- Views: 1582
Re: remove 'To customer user' & Email
After some searching we found the fix.
the SendmailModule::Host we just entered the IP of our mailserver, port default on 25 with no authentication.
Disabled the MX check and now it works
thanks for the help
the SendmailModule::Host we just entered the IP of our mailserver, port default on 25 with no authentication.
Disabled the MX check and now it works
thanks for the help
- 26 Jan 2015, 15:53
- Forum: Help
- Topic: remove 'To customer user' & Email
- Replies: 5
- Views: 1582
Re: remove 'To customer user' & Email
ok, i'll search for that option. But trying to work out the mail settings, and get following error: Error Message: Can't connect to webmail.termolst.be: Invalid argument! any idea what this could be? My guess is that SendmailModule::Host isn't correct or the port pointing to it is invalid details of...
- 26 Jan 2015, 15:45
- Forum: Help
- Topic: remove 'To customer user' & Email
- Replies: 5
- Views: 1582
Re: remove 'To customer user' & Email
Jojo,
thanks for the quick reply.
we'll start using the phone ticket system then.
Why I wanted to use the email ticket is so that we get a mail each time a ticket is logged, or changed.
thanks for the quick reply.
we'll start using the phone ticket system then.
Why I wanted to use the email ticket is so that we get a mail each time a ticket is logged, or changed.
- 26 Jan 2015, 15:25
- Forum: Help
- Topic: remove 'To customer user' & Email
- Replies: 5
- Views: 1582
remove 'To customer user' & Email
Hello, I'm setting up a system for our local IT department so we can do some tracking of problems and managing the incomming ones. Because it will only be used by our team, i would like to either remove the 'To customer user' option in the new ticket view, or change it so that I can have a list of t...