Hi jojo,
How should i get professional support only for migration from 3.0 to 4.0. Please help i will be more than happy for once paid service.
Thanks
Search found 14 matches
- 17 Dec 2014, 08:56
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
- 08 Dec 2014, 09:20
- Forum: Help
- Topic: Migration from 3.1 to 3.3
- Replies: 7
- Views: 2828
Re: Migration from 3.1 to 3.3
I am also getting similar issues, after migration unable to add CMDB items. Gives [Error][main::_DropArticleFlagIndexes][Line:486]: Cannot add or update a child row: a foreign key constraint fails (`otrs`.<result 2 when explaining filename '#sql-3161_43'>, CONSTRAINT `FK_article_flag_article_id_id` ...
- 04 Dec 2014, 14:15
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Thanks jojo for your advice but i am very near to solve this issue.
I am able to edit and add new CMDB items and everything working fine only when adding Attachement i am getting this error. i will be thankfull if you give some idea.
Thanks
I am able to edit and add new CMDB items and everything working fine only when adding Attachement i am getting this error. i will be thankfull if you give some idea.
Thanks
- 04 Dec 2014, 13:34
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Any body can help me please when adding attachement to CMDB i am getting this error Error Message: Cannot add attachment for config item 2220 Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu Dec 4 15:33:27 2014 Message: Cannot add attachment for config item 2220 RemoteAddress: 192.168.0.2...
- 03 Dec 2014, 11:42
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Dear Andre thanks for your help
I have run all migration scripts required. its the same. i am not able attach any file to cmdb items.
Thanks
I have run all migration scripts required. its the same. i am not able attach any file to cmdb items.
Thanks
- 03 Dec 2014, 09:14
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Hi, Reneeb thanks for you support. Please help After creating virtual_fs and virtual_fs_preferences tables i am able to add CMDB items thanks Now i am getting below error Dec 3 11:08:36 eti-helpdesk OTRS-CGI-10[8629]: [Error][Kernel::System::VirtualFS::Write][Line:257]: Unknown column 'virtual_fs_id...
- 03 Dec 2014, 06:34
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Thank you very much RENEEB. now able to create vitual_fs table Nov 19 14:39:09 eti-helpdesk OTRS-CGI-10[28421]: [Error][Kernel::System::VirtualFS::Find][Line:435]: Table 'otrs.virtual_fs' doesn't exist, SQL: 'SELECT vfs.filename, vfsp.preferences_key, vfsp.preferences_value FROM virtual_fs vfs , vir...
- 01 Dec 2014, 09:42
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Can you help me how to create these tables manually i will be thank for to you and thanks for ongoing help.
- 30 Nov 2014, 08:47
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Hi Friends
somebody please help!
somebody please help!
- 27 Nov 2014, 06:46
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Thanks crythias,
I have tried all 3.0> 3.1 lates> 3.2 latest> 3.3 lates
My exact problem is after updating ITSM package i am getting log otr.virtual_fs doesn't exists when i add or edit asset in CMDB. please help .
Thanks
Aqueel
I have tried all 3.0> 3.1 lates> 3.2 latest> 3.3 lates
My exact problem is after updating ITSM package i am getting log otr.virtual_fs doesn't exists when i add or edit asset in CMDB. please help .
Thanks
Aqueel
- 26 Nov 2014, 07:44
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Crythias thanks for response ,Changed successfully but not wroking, can you please guide me hot to manually create otrs.virtual_fs table in otrs database?
Thanks
Aqueel
Thanks
Aqueel
- 20 Nov 2014, 10:15
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Thank you very much Jojo here is there error. Migration started... Step 1 of 13: Refresh configuration cache... If you see warnings about 'Subroutine Load redefined', that's fine, no need to w orry! [Thu Nov 20 12:13:20 2014] DBUpdate-to-3.3.pl: Subroutine Load redefined at /opt /otrs/Kernel/Config/...
- 20 Nov 2014, 05:03
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Re: Table 'otrs.virtual_fs' doesn't exist
Thanks jojo for the advice. I have just asked for help if some one can help me it would be great.
- 19 Nov 2014, 12:53
- Forum: General
- Topic: Table 'otrs.virtual_fs' doesn't exist
- Replies: 23
- Views: 9561
Table 'otrs.virtual_fs' doesn't exist
Hi Friends, Can some one help me! I have migrated otrs 3.0.6 to 3.1.21. After migration upgaraded ITSM 3.1.10. Test has been perfomed on virtual machine. Everything works fine but when adding NEW CMDB ITEM it gives this error below No Definition was defined for class 357! Nov 19 14:39:09 eti-helpdes...