Search found 14 matches

by aqueel
17 Dec 2014, 08:56
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Hi jojo,

How should i get professional support only for migration from 3.0 to 4.0. Please help i will be more than happy for once paid service.

Thanks
by aqueel
08 Dec 2014, 09:20
Forum: Help
Topic: Migration from 3.1 to 3.3
Replies: 7
Views: 1668

Re: Migration from 3.1 to 3.3

I am also getting similar issues, after migration unable to add CMDB items. Gives [Error][main::_DropArticleFlagIndexes][Line:486]: Cannot add or update a child row: a foreign key constraint fails (`otrs`.<result 2 when explaining filename '#sql-3161_43'>, CONSTRAINT `FK_article_flag_article_id_id` ...
by aqueel
04 Dec 2014, 14:15
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Thanks jojo for your advice but i am very near to solve this issue.

I am able to edit and add new CMDB items and everything working fine only when adding Attachement i am getting this error. i will be thankfull if you give some idea.

Thanks
by aqueel
04 Dec 2014, 13:34
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Any body can help me please when adding attachement to CMDB i am getting this error Error Message: Cannot add attachment for config item 2220 Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu Dec 4 15:33:27 2014 Message: Cannot add attachment for config item 2220 RemoteAddress: 192.168.0.2...
by aqueel
03 Dec 2014, 11:42
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Dear Andre thanks for your help

I have run all migration scripts required. its the same. i am not able attach any file to cmdb items.

Thanks
by aqueel
03 Dec 2014, 09:14
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Hi, Reneeb thanks for you support. Please help After creating virtual_fs and virtual_fs_preferences tables i am able to add CMDB items thanks Now i am getting below error Dec 3 11:08:36 eti-helpdesk OTRS-CGI-10[8629]: [Error][Kernel::System::VirtualFS::Write][Line:257]: Unknown column 'virtual_fs_id...
by aqueel
03 Dec 2014, 06:34
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Thank you very much RENEEB. now able to create vitual_fs table Nov 19 14:39:09 eti-helpdesk OTRS-CGI-10[28421]: [Error][Kernel::System::VirtualFS::Find][Line:435]: Table 'otrs.virtual_fs' doesn't exist, SQL: 'SELECT vfs.filename, vfsp.preferences_key, vfsp.preferences_value FROM virtual_fs vfs , vir...
by aqueel
01 Dec 2014, 09:42
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Can you help me how to create these tables manually i will be thank for to you and thanks for ongoing help.
by aqueel
30 Nov 2014, 08:47
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Hi Friends

somebody please help!
by aqueel
27 Nov 2014, 06:46
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Thanks crythias,

I have tried all 3.0> 3.1 lates> 3.2 latest> 3.3 lates

My exact problem is after updating ITSM package i am getting log otr.virtual_fs doesn't exists when i add or edit asset in CMDB. please help .

Thanks
Aqueel
by aqueel
26 Nov 2014, 07:44
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Crythias thanks for response ,Changed successfully but not wroking, can you please guide me hot to manually create otrs.virtual_fs table in otrs database?

Thanks
Aqueel
by aqueel
20 Nov 2014, 10:15
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Thank you very much Jojo here is there error. Migration started... Step 1 of 13: Refresh configuration cache... If you see warnings about 'Subroutine Load redefined', that's fine, no need to w orry! [Thu Nov 20 12:13:20 2014] DBUpdate-to-3.3.pl: Subroutine Load redefined at /opt /otrs/Kernel/Config/...
by aqueel
20 Nov 2014, 05:03
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Re: Table 'otrs.virtual_fs' doesn't exist

Thanks jojo for the advice. I have just asked for help if some one can help me it would be great.
by aqueel
19 Nov 2014, 12:53
Forum: General
Topic: Table 'otrs.virtual_fs' doesn't exist
Replies: 23
Views: 4341

Table 'otrs.virtual_fs' doesn't exist

Hi Friends, Can some one help me! I have migrated otrs 3.0.6 to 3.1.21. After migration upgaraded ITSM 3.1.10. Test has been perfomed on virtual machine. Everything works fine but when adding NEW CMDB ITEM it gives this error below No Definition was defined for class 357! Nov 19 14:39:09 eti-helpdes...