Search found 6 matches

by lmasal
27 Jan 2015, 08:54
Forum: Help
Topic: CMDB Overview columns
Replies: 10
Views: 6662

Re: CMDB Overview columns

Hi, it worked.

Thanks for help. :)
by lmasal
25 Jan 2015, 13:19
Forum: Help
Topic: CMDB Overview columns
Replies: 10
Views: 6662

CMDB Overview columns

Hi people, does anyone know is it possible to change or add different columns in CMDB overview? I need columns with serial numbers of devices so it's easier to find device?

Thanks.
by lmasal
27 Oct 2014, 15:10
Forum: Howtos
Topic: Enable Chat Widget on OTRS Dashboard
Replies: 26
Views: 140495

Re: Enable Chat Widget on OTRS Dashboard

Hello everyone,

In our company we have installed OTRS 3.3.9 on Windows Server 2012 R2 with MS SQL 2012 R2 and with IIS 8.5 and everything is working perfectly.

Is it possible to have chat on this kind of configuration?

thanks.
by lmasal
26 Oct 2014, 19:42
Forum: Howtos
Topic: Enable Chat Widget on OTRS Dashboard
Replies: 26
Views: 140495

Re: Enable Chat Widget on OTRS Dashboard

Good evening ,

did someone managed to install chat on OTRS in windows?

thanks.
by lmasal
22 Jul 2014, 11:33
Forum: Help
Topic: Excel Pivot and ODBC connection to MySQL
Replies: 2
Views: 1662

Re: Excel Pivot and ODBC connection to MySQL

Hi Crythias,

thanks for answering and advice.

But I have installed Windows Server, MSSQL, IIS and OTRS for Windows and now I can access to SQL base from Excel very easily.

And now I don't have any more problem.

Thanks anyway. :)
by lmasal
10 Jul 2014, 09:54
Forum: Help
Topic: Excel Pivot and ODBC connection to MySQL
Replies: 2
Views: 1662

Excel Pivot and ODBC connection to MySQL

Hello, if you can help or advise me it would be great. :) I have installed OTRS 3.3.8 on CentOS 6.5 and configured as my company wanted and it's working great. Because OTRS doesn't have reports, I'm using excel pivot table and exported *.csv file to get some statistics, but I have founded that is po...