Search found 5 matches

by proclarify
24 Oct 2014, 17:54
Forum: Marketplace
Topic: Support für OTRS Ticketsysem gesucht
Replies: 5
Views: 59413

Re: Support für OTRS Ticketsysem gesucht

Hi there,

We provide 24x7x365 managed support services for OTRS.

Please contact sales@proclarify.com or visit us at www.proclarify.com

Regards,
Alex.J
Principal Consultant
Proclarify Consulting
by proclarify
24 Oct 2014, 17:31
Forum: Marketplace
Topic: OTRS - Project Management plugin
Replies: 5
Views: 62623

Re: OTRS - Project Management plugin

Hi there, We have been trying to create this plugin since 3.0 OTRS but we were looking for a proper requirement spec. Do you guys have the requirements documented for this PM plugin?? If yes, please send it to me so my team can work on it and we will provide you the plugin in return for the knowledg...
by proclarify
24 Oct 2014, 17:24
Forum: Marketplace
Topic: OTRS Developer required for documents repository
Replies: 1
Views: 53263

Re: OTRS Developer required for documents repository

Hello Masood, We have created many modules with proper access control for agents and as well as customers. Recently we have done similar customization to the existing FAQ module. I reviewed your requirement and would like to discuss with you on this. Please send me your details at sales@proclarify,c...
by proclarify
24 Oct 2014, 17:19
Forum: Marketplace
Topic: OTRS multiple attachment at once
Replies: 1
Views: 52731

Re: OTRS multiple attachment at once

Hello Sunny, Yes. It is possible to create a module where we can attach multiple files at once just like gmail. we worked on this feature already. and we are actually sending few html templates from otrs :) Please contact me at alex@proclarify.com to know more. Cheers Alex.J Proclarify consulting ht...
by proclarify
06 Jul 2014, 18:17
Forum: Individual Offerings
Topic: Proclarify | An ITSM & OTRS Consulting Company
Replies: 1
Views: 52022

Proclarify | An ITSM & OTRS Consulting Company

Proclarify is one of the leading consulting firms in ITSM industry. We work with major service management vendors to address the problems which our clients are facing in their businesses with significant, transparent and efficient approach. Our consultants are ITIL Certified and have profound experi...