Search found 5 matches

by mom20xx
29 Apr 2014, 15:26
Forum: General
Topic: making OTRS 3.3.6 working with IE 11 in Compatibility Mode
Replies: 3
Views: 525

Re: making OTRS 3.3.6 working with IE 11 in Compatibility Mo

thank you. but how will you set an exception for one server? the gui for setting up Compatibility View in Internet Explorer looks like this: http://666kb.com/i/cnx7ijabyt3lo28v8.jpg so if you check Display intranet sites in Comaptibility View all sides from intranet uses this setting. you can not se...
by mom20xx
29 Apr 2014, 15:20
Forum: Help
Topic: LDAP::UserSyncRolesDefinition not working correctly
Replies: 2
Views: 697

LDAP::UserSyncRolesDefinition not working correctly

Hi everyone, maybe I'm wrong and have a incorrect guess how 'AuthSyncModule::LDAP::UserSyncRolesDefinition' is working or the following situation is missconfigured or a bug. maybe someone here can help me. I've running ITRS 3.3.6 on Centos 6.5 with kerberos SSO and LDAP sync. I want also to Sync rol...
by mom20xx
29 Apr 2014, 14:40
Forum: General
Topic: making OTRS 3.3.6 working with IE 11 in Compatibility Mode
Replies: 3
Views: 525

making OTRS 3.3.6 working with IE 11 in Compatibility Mode

currently in enterprise environment it is not feasible to install a diffrent browser or disable the IE compatibility mode for intranet sites to get OTRS working. for version 3.3.6 i had this simple fix: open ./otrs/Kernel/Output/HTML/Layout.pm and replace the line $Self->{Browser} = 'MSIE'; with $Se...
by mom20xx
29 Apr 2014, 01:05
Forum: Help
Topic: [SOLVED] JS script error on IE 10
Replies: 9
Views: 9729

Re: JS script error on IE 10

I ran into this with a fresh install of 3.3.5. Turns out you have to turn off compatibility mode in IE10 for the graph to work correctly. Enable your menu bar (hold down the ALT key), then go to Tools -> Compatibility View Settings, and uncheck Display Intranet Sites in Compatibility Mode. Stupid d...
by mom20xx
29 Apr 2014, 00:57
Forum: Help
Topic: [SOLVED] Error internet explorer 9
Replies: 6
Views: 1949

Re: Error internet explorer 9

switch off combatibility mode sorry but in big companies with a lot of intranet servers with old web applications this is not feasible. you can not switch off a flag and then configure a huge exception list for other things to work. the better solution would be to fix this in the sources. e.g. if y...