Search found 6 matches
- 02 Feb 2015, 16:46
- Forum: Help
- Topic: Q: How To Show/Hide Dynamic Field for specific Queue
- Replies: 4
- Views: 2125
Re: Q: How To Show/Hide Dynamic Field for specific Queue
Hi timo2k, after read the reneeb hint, I have modified my code to this, and works without call external resources. [% WRAPPER JSOnDocumentComplete %] <script type="text/javascript">//<![CDATA[ function nonetext() { $("#DynamicField_Field1").parent().hide(); $("#LabelDynamicF...
- 02 Feb 2015, 10:05
- Forum: Howtos
- Topic: How To Show/Hide Dynamic Field for specific Queue
- Replies: 32
- Views: 175039
Re: How To Show/Hide Dynamic Field for specific Queue
The Dynamic Field still shows up in every Queue. Do I have to edit it anywhere else? btw. I'm using 4.0.5, but the CSS-Classes are the same. Try to include the jquery script above the script: <script src="//ajax.googleapis.com/ajax/libs/jquery/2.1.3/jquery.min.js"></script>
- 20 Jan 2015, 16:43
- Forum: Howtos
- Topic: How To Show/Hide Dynamic Field for specific Queue
- Replies: 32
- Views: 175039
Re: How To Show/Hide Dynamic Field for specific Queue
I had this code working fine in otrs 3.3, but I updated to the lastest version and it stops to work. Any suggestion on how I can fix this code for otrs 4? Thanks for your help! Hi I find the solution for Compose, EmailNew and PhoneNew views: <script type="text/javascript"> function nonete...
- 20 Jan 2015, 13:25
- Forum: Howtos
- Topic: How To Show/Hide Dynamic Field for specific Queue
- Replies: 32
- Views: 175039
Re: How To Show/Hide Dynamic Field for specific Queue
I had this code working fine in otrs 3.3, but I updated to the lastest version and it stops to work. Any suggestion on how I can fix this code for otrs 4?
Thanks for your help!
Thanks for your help!
- 28 Nov 2013, 14:12
- Forum: General
- Topic: Change ticket queue without being ticket owner
- Replies: 9
- Views: 6706
Re: Change ticket queue without being ticket owner
Yes, but I have this message when I try to move the queue:
Message: Sorry, you need to be the ticket owner to perform this action.
Please change the owner first.
Go back to the previous page
Thanks for your help,
Message: Sorry, you need to be the ticket owner to perform this action.
Please change the owner first.
Go back to the previous page
Thanks for your help,
- 26 Nov 2013, 19:03
- Forum: General
- Topic: Change ticket queue without being ticket owner
- Replies: 9
- Views: 6706
Re: Change ticket queue without being ticket owner
Hi,
I have the same problem. I've already defined several generic agents actions, but in some cases there's needed to move manually some tickets to other queues without being the owner. Any ideas on how I can deal with this?
Thanks!
I have the same problem. I've already defined several generic agents actions, but in some cases there's needed to move manually some tickets to other queues without being the owner. Any ideas on how I can deal with this?
Thanks!