Znuny and ((OTRS)) Community Edition

Hi timo2k, after read the reneeb hint, I have modified my code to this, and works without call external resources. [% WRAPPER JSOnDocumentComplete %] <script type="text/javascript">//<![CDATA[ function nonetext() { $("#DynamicField_Field1").parent().hide(); $("#LabelDynamicF...

The Dynamic Field still shows up in every Queue. Do I have to edit it anywhere else? btw. I'm using 4.0.5, but the CSS-Classes are the same. Try to include the jquery script above the script: <script src="//ajax.googleapis.com/ajax/libs/jquery/2.1.3/jquery.min.js"></script>

I had this code working fine in otrs 3.3, but I updated to the lastest version and it stops to work. Any suggestion on how I can fix this code for otrs 4? Thanks for your help! Hi I find the solution for Compose, EmailNew and PhoneNew views: <script type="text/javascript"> function nonete...

I had this code working fine in otrs 3.3, but I updated to the lastest version and it stops to work. Any suggestion on how I can fix this code for otrs 4?
Thanks for your help!

Yes, but I have this message when I try to move the queue:

Message: Sorry, you need to be the ticket owner to perform this action.
Please change the owner first.
Go back to the previous page

Thanks for your help,

Hi,

I have the same problem. I've already defined several generic agents actions, but in some cases there's needed to move manually some tickets to other queues without being the owner. Any ideas on how I can deal with this?

Thanks!