Search found 3 matches

by Eric44
24 Jan 2019, 15:17
Forum: Help
Topic: Not possible to complete migration 5.0.20 -> 6.0.16
Replies: 2
Views: 1566

Not possible to complete migration 5.0.20 -> 6.0.16

Hi, I try to migrate my OTRS server (debian) to 5.0.20 to 6.0.16 when y launch the migration script y have this error: could you help me ?? root@otrs:/opt/otrs# su -c "scripts/DBUpdate-to-6.pl --verbose --cleanup-orphaned-articles" -s /bin/bash otrs Migration started ... Checking requirements ... Re...
by Eric44
05 Apr 2016, 16:30
Forum: Help
Topic: adding automaticaly user customers to customers ?
Replies: 0
Views: 308

adding automaticaly user customers to customers ?

Hello, I use otrs 5 since fex month without customers or user customers. now I want to try customer management. I create a customer Corp1 all mails address is name_or_something@corp1.com Corp2 all mails address is name_or_something@corp2.com I have many customers user in otrs is there a way for sayi...
by Eric44
04 Oct 2013, 20:17
Forum: General
Topic: difference between OTRS HD et ITSM
Replies: 1
Views: 404

difference between OTRS HD et ITSM

Hi,

where can I find difference betwen
OTRS Help Desk and OTRS ITSM ?

I can't find a summary table

Thx !!

Eric