Znuny and ((OTRS)) Community Edition

Someone can be more specific. I don`t understand what i need to copy and where to paste " Commenting out <Location> directive will disable mod_perl, so to re-enable it we need to copy needed directives into the <Directory /opt/otrs/bin/cgi-bin/> section and change SetHandler to AddHandler. &quo...

Hehe in the meentime i figure out:P Now is working properly.

Whell it was to easy to work from the first time :) . I followed all toturials on the internet and finaly i have this error in otrs log : Sat Jun 8 16:41:25 2013 error OTRS-CGI-10 No such user 'tbird.tbird'! Sat Jun 8 16:41:25 2013 notice OTRS-CGI-10 User: tbird.tbird Authentication ok (REMOTE_ADDR:...

Hello, after i managed to connect using LDAP, now i want to connect automatic with httpbasicauth.
Someone know a good tutorial how to httpbasicauth ? With exemples and everything thx.

Mod Note: Please do not post questions in HowTos

I finally managed to connect .
Thx.
Now i`m trying the HTTPBasic auth mode...

So the error is the same : Sat Jun 1 19:47:01 2013 error OTRS-CGI-10 First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece Sat Jun 1 19:47:01 2013 notice OTRS-CGI-10 CustomerUser: user.user authentication failed, no LDAP group entry foundGroupDN='o...

# -- # Kernel/Config.pm - Config file for OTRS kernel # Copyright (C) 2001-2011 OTRS AG, http://otrs.org/ # -- # $Id: Config.pm.dist,v 1.25 2011/09/16 10:58:28 mg Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (AGPL...

)))))))))))))))

I can`t stop laughing, it was a mistake Sorry.
Now i'm trying the new settings Thx

Hey guys Can some help me ? The problem is clasical, i can login with agent, but i can`t with customer. In the end, i want to login via LDAP with customer only. So i use a script ( OTRS CUSTOMER ACTIVE DIRECTORY SCRIPT CREATOR ) to make the Config.pm. So this is the config... : #--------------------...

Thanks crythias, I'm used to not open threads with the same problem . But is not a problem, i will open a new thread. I tried to make a new topic, but is not showing i don`t now :) . Can you explain me with some exemple what i need to make ? :P Please Let say that my domain is otterhub.org, my user ...

Hey guys :) Can some help me ? The problem is clasical, i can login with agent, but i can`t with customer. In the end, i want to login via LDAP with customer only. So i use a script ( OTRS CUSTOMER ACTIVE DIRECTORY SCRIPT CREATOR ) to make the Config.pm. So this is the config... : #-----------------...