Search found 8 matches

by sj89
21 Mar 2012, 18:01
Forum: Help
Topic: OTRS Agents Notifications
Replies: 1
Views: 992

OTRS Agents Notifications

Hello all, I have a very different problem can't seem to find on search or maybe i am not creative enuff. My system was working fine i havn't changed any configurations or anything. Let me give you an overview of my system OTRS 3.1.2 Centos 6 Mysql Server Apache our mail system is from google with o...
by sj89
27 Feb 2012, 10:50
Forum: Howtos
Topic: Allow non-admins to manage Customers, Companies and more
Replies: 6
Views: 50974

Re: Allow non-admins to manage Customers, Companies and more

Hi, i tried this and i lost all the permission even the root would not login gives me error

Code: Select all

Insufficient Rights
Message: No Permission to use this frontend module
!

Please Help

Thanks

P.S am using Centos with 3.1.0-rc1
by sj89
25 Feb 2012, 16:27
Forum: Help
Topic: Can't write 'opt/otrs/var/tmp/CacheFileStorable//CacheInte..
Replies: 6
Views: 14125

Re: Can't write 'opt/otrs/var/tmp/CacheFileStorable//CacheIn

How did you do it can you explain in details please. i am having the same issue i have to set "setenforce 0" but i want a proper solution thanks
by sj89
09 Feb 2012, 18:40
Forum: Help
Topic: * Internal Server Error * New Installation
Replies: 4
Views: 15349

Re: * Internal Server Error * New Installation

This is what i get when i use below command but still i havn't been to http://localhost/otrs/installer.pl service otrs start hostname: Unknown host Starting OTRS.. Checking httpd ... done. Checking database connection... DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied f...
by sj89
09 Feb 2012, 17:37
Forum: Help
Topic: * Internal Server Error * New Installation
Replies: 4
Views: 15349

Re: * Internal Server Error * New Installation

Ok yes i found the httpd error log /var/log/httpd Other thing chkconfig --list mysqld mysqld 0:off 1:off 2:on 3:on 4:off 5:on 6:off chkconfig --list httpd httpd 0:off 1:off 2:on 3:on 4:on 5:on 6:off Is that fine? Message: Can't remove shm for log: Identifier removed Traceback (7635): Module: Kernal:...
by sj89
09 Feb 2012, 16:22
Forum: Help
Topic: "Internal Server Error" After upgrading from 2.4.1 to 3.0.4
Replies: 7
Views: 4688

Re: "Internal Server Error" After upgrading from 2.4.1 to 3.

ferrosti wrote:After an upgrade make sure you executed all clean up scripts, session cleaning, cache cleaning and rebuilding default config.
After all restart apache and everything should work like a charm.
Can you give me exact syntax/commands so i can check and please check my thread as well Thanks!
by sj89
08 Feb 2012, 15:12
Forum: Help
Topic: * Internal Server Error * New Installation
Replies: 4
Views: 15349

* Internal Server Error * New Installation

Hello all I'm stuck with this problem on my OTRS Server after installing OTRS 3.1Rc1. I followed the online manual, got NO errors in the process, and finally, after starting up httpd, also with NO errors, I'm getting this on 500 Internal Server Error The server encountered an internal error or misco...
by sj89
08 Feb 2012, 14:53
Forum: Help
Topic: "Internal Server Error" After upgrading from 2.4.1 to 3.0.4
Replies: 7
Views: 4688

Re: "Internal Server Error" After upgrading from 2.4.1 to 3.

Wolfgangf wrote:did you check the startup script? (I assume: /opt/otrs/scirpts/apache2-perl-starup.pl)
How do you check am nOOb sorry for asking easy-for-you-guys