Using REST for external backend

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ratacheski
OTRS newbie
Posts: 3
Joined: 15 Feb 2018, 21:53
OTRS Version?: 6.0.5
Real Name: Rafael Ratacheski de Sousa Raulino

Using REST for external backend

Postby ratacheski » 19 Feb 2018, 15:06

Hi


I'm new to the OTRS world. I am using OTRS 6.0.5, however I am having difficulty finding a solution to my problem.
Is there any way to make use of REST to access agents from an external database to log in and get your data? I only found the option to manage directly by the external bank or by LDAP.

root
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Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
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Re: Using REST for external backend

Postby root » 19 Feb 2018, 22:01

Hi,

AFAIK only with development.

- Roy
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