I set OTRS to fetch emails from Exchange and it worked for almost 3 years without problems. But now it just stopped fetching emails... There is error:
I double checked email server so I am 100% sure that IMAPS works as it should.Backend ERROR: OTRS-CGI-10
Perl: 5.16.3
OS: linux Time: Sat Nov 4 13:26:23 2017
Message: IMAPS: Can't connect to mail.server.com
RemoteAddress:
RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=1;ChallengeToken=jZ4qCuM36FjpLXXPhxTbn1top8NFV0Zj; Traceback (2821):
Module: Kernel::System::MailAccount::IMAP::_Fetch Line: 142
Module: Kernel::System::MailAccount::IMAP::Fetch Line: 86
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::Modules::AdminMailAccount::Run Line: 54
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1036
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
Email account i OK and emails are arriving.
OTRS server has connectivity to mail server and vice versa so it is not firewall issue.
I ran out of ideas. Anyone has some?