After upgrading to OTRS 5.0.19 from 5.0.17, it seems that a major issue was introduced indeed. We cannot zoom into tickets. When I click on a ticket I get the following error message
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500 Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
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[error] Can't use string ("2") as a HASH ref while "strict refs" in use at /opt/otrs/KIX4OTRS/Kernel/Modules/AgentTicketZoom.pm line 946.\n
What might be the issue?
Regards,