Buenos días
Tengo problemas con los scripst para actualizar la base de datos
En el paso 6.1 del manual https://otrs.github.io/doc/manual/admin ... ading.html me da el siguiente error:
[ ]# cat scripts/DBUpdate-to-4.mysql.sql | mysql -p -f -uotrs otrs
Enter password:
INFO: Foreign key constraint FK_ticket_valid_id_id does not exist, skipping.
INFO: Foreign key constraint FK_ticket_valid_id_id does not exist, skipping.
INFO: Foreign key constraint FK_ticket_history_valid_id_id does not exist, skipping.
INFO: Foreign key constraint FK_ticket_history_valid_id_id does not exist, skipping.
Como era solo informativo pensé en pasar al paso 6.2 y me da este error:
-bash-4.1$ scripts/DBUpdate-to-4.pl
Base class package "Template::Provider" is empty.
(Perhaps you need to 'use' the module which defines that package first,
or make that module available in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .).
at /opt/otrs/Kernel/Output/Template/Provider.pm line 17
BEGIN failed--compilation aborted at /opt/otrs/Kernel/Output/Template/Provider.pm line 17.
Compilation failed in require at scripts/DBUpdate-to-4.pl line 33.
BEGIN failed--compilation aborted at scripts/DBUpdate-to-4.pl line 33.
Y no puedo seguir si da error este paso
Tenéis idea de porque puede dar este error??
Gracias