Hi all,
played around with the ticket display in the dashboard and came up with the attached package. Basically it adds some more information to the dashboard ticket like lock state, queue and owner.
Greets,
Daniel
New Module: Dasboard Modification
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- Moderator
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- Real Name: Daniel Obée
- Location: Berlin
New Module: Dasboard Modification
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- Znuny wizard
- Posts: 350
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- Znuny Version: 5.0.10
Re: New Module: Dasboard Modification
Hi,
i have it installed and it works well. Grate!
Thanks.
ddDagobert
i have it installed and it works well. Grate!
Thanks.
ddDagobert
Produktiv: OTRS 5.0.10 mit ITSM + Individualpakete und Feature AddOn auf SLES 11 SP2 mit PosgtreSQL 9.3
Test: OTRS 5.0.10 mit ITSM + Individualpakete und Feature AddOn auf SLES 11 SP2 mit PosgtreSQL 9.3
Entwicklung: OTRS 5.0.10 mit ITSM + Individualpakete und Feature AddOn auf SLES 11 SP2 mit PosgtreSQL 9.3
Test: OTRS 5.0.10 mit ITSM + Individualpakete und Feature AddOn auf SLES 11 SP2 mit PosgtreSQL 9.3
Entwicklung: OTRS 5.0.10 mit ITSM + Individualpakete und Feature AddOn auf SLES 11 SP2 mit PosgtreSQL 9.3
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- Znuny newbie
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- Znuny Version: OTRS 3.0.10
- Real Name: Martijn
Re: New Module: Dasboard Modification
Hi
Sadly this doesn't work in the 3.0 version.
I was looking for the "owner name" in particular. I was struggeling to get this to work in version 3. in order that it shows the agent fullname instead of the loginname.
I openend the OPM file but i see only jibbajabba. Is there a way you could perhaps share the dtl/pm files?
thanks and appreciated the time
Sadly this doesn't work in the 3.0 version.
I was looking for the "owner name" in particular. I was struggeling to get this to work in version 3. in order that it shows the agent fullname instead of the loginname.
I openend the OPM file but i see only jibbajabba. Is there a way you could perhaps share the dtl/pm files?
thanks and appreciated the time
OTRS Version OTRS 3.0.10
ITSM 3.05
ITSM 3.05
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- Moderator
- Posts: 644
- Joined: 19 Jun 2007, 17:11
- Znuny Version: various
- Real Name: Daniel Obée
- Location: Berlin
Re: New Module: Dasboard Modification
I'd be happy to see someone porting the module to 3.0.x since I lack the time to do so. The attached zip contains the two pm/dtl files and the grafics used.
Greets
Dan
Greets
Dan
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- Znuny newbie
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- Znuny Version: OTRS 3.0.10
- Real Name: Martijn
Re: New Module: Dasboard Modification
Thanks,
Let me see what i can come up with... My programming skills are not high level but perhaps with trail and error and reading the developper book I can figure out how to achive the same in 3.x
thanks and will let you know once i know more.
Let me see what i can come up with... My programming skills are not high level but perhaps with trail and error and reading the developper book I can figure out how to achive the same in 3.x
thanks and will let you know once i know more.
OTRS Version OTRS 3.0.10
ITSM 3.05
ITSM 3.05