Some background first. We have several servers running in different AWS regions. So I want to register these servers in the OTRS CMDB (6.0.4). So I use Amazon Web Services - EC2 as vendor. When I now select Model I would like it to be a list of the different instance types EC2 have available. I would also like that this selection also prepopulate the CPU, Ram and Hard disk and maybe other fields.
During normal operations we also change the instance type, and then we also would like it to change.
So how to make this happen. Would the best idea be to create a set of template Configuration Items that represent the different AWS Instance types? Listen to CI change events for the Model field and then merge the information from the template with the real CI. And then combine this with some ACL to make sure the fields from the template are not editable by a user in the UI.
Have any of you other ideas on how to do this?
Have a happy day!